Hi,
My Kenmore Elite Smartwash he3 is having some drain/leak issues... I can't tell yet which is the actual problem.
The washer is working fine, it's just that sometimes after it's done washing and we take the cleaned clothes out of the washer, there is a small puddle of water in the drum. I thought originally that there might be a clog in the filter or drain hose... not the case! When I opened the filter assembly, all the water from the drum drained out (of course). I did this before I went to work this morning. When I got home, there was another puddle and I noticed water dripping (very slowly) from the interior (where the water fills during the cycle).
I ran a test cycle to make sure there wasn't a pump problem (there wasn't) and as soon as it was done, I turned off the water. It has been an hour since then and there's no sign of water. Where's the leak coming from? Can I access it? Is it something else?
Thanks in advance for any help/advice you can offer!
Sincerely,
StratDude
Thanks so much! Any advice on how to trace the inlet water hose? I'm assuming that should be approached from the back of the machine? Just want to make sure I'm going the right way.
Thanks again!
StratDudeThanks so much! Any advice on how to trace the inlet water hose? I'm assuming that should be approached from the back of the machine? Just want to make sure I'm going the right way.
Thanks again!
StratDude
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883 Answers
Re:
The water inlet solenoid valve has debris stuck inside of it, thereby not allowing complete "off" mode. best to remove it and clean the water path thoroughly. valve is found by tracing the inlet water hose.
yes, it should lead into a garden hose type of connector into the valve. I have disassembled valves completely and cleaned them and re-assembled w/out problems.yes, it should lead into a garden hose type of connector into the valve. I have disassembled valves completely and cleaned them and re-assembled w/out problems.
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Question edited for clarity, add some CAPS and punctuation!
It is certainly a drainage issue. Check the connectors on the main board or timer dial. Also check the drain pump actually works.
@ronhurley the error code "OE" is a "Drain error " and it is initiated by your washer not having fully drained in 10 minutes. Most common cause is a clogged filter.
Jan 17, 2016
This due to the drain pump either being clogged or having a broken pump rotor. You can access the pump to check this by removing the bottom front panel by removing the 3 screws under the panel. You will need some towels bacause you will have A LOT of water come rushing out when you unscrew the drain pump cleanout. If this cleanout is clogged, remove the obstruction and test the washer, if there is no clogg you will need a new drain pump, this part can be ordered at, http://www.reliableparts.com/ by using your model number to lacate the pump. It is very easy to replace, just be sure to disconnect the power to the washer first =)
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump
removethe lower acess panel 3 screws across the bottom , run the cycle and watch to see where exctly the leak is coming from it should be quite apparent
Thanks so much! Any advice on how to trace the inlet water hose? I'm assuming that should be approached from the back of the machine? Just want to make sure I'm going the right way.
Thanks again!
StratDude
24 seven,
Thanks so much! I'm on it!
StratDude
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