Question about JVC GR-DVL815 Mini DV Digital Camcorder
Hello! This is the conversation between Guru and me, and I do not get the solution, could you help me? Could you send to my email: [email protected]? thanks so much! advance says: how can i help? fly bird says: Yes, I need help, thank you. advance says: can you describe your problem? fly bird says: I have a JVC GR-DVL815 DV, and can't connect to my notebook. advance says: what port are you using? USB or FireWire fly bird says: I use USB cable and the computer show me this is unknown device. advance says: do you have the software that came with the camera? fly bird says: I download several drivers from JVC site, but it doesn's work advance says: ok, second most common cause is the cable advance says: is the cable in good shape? any kinks or marks on it? fly bird says: this cable is ok to my DC. advance says: ok, if it is not the software, and not the cable then it must be the camera advance says: is there any debris in the connector on the camera? fly bird says: my notebook is Lenovo sunrise 410L, the system is windows XP sp2 advance says: or the cable advance says: a single hair stuck in the connector can cause problems advance says: so verify that they are clean fly bird says: the computer show me a new device is connecting, but it is unknown device. advance says: yea, that is common advance says: even though it can tell something is there, it cannot communicate with the device advance says: this is usually due to software drivers being missing advance says: second most common cause is the cable or connection fly bird says: i can download the picture from my DC use this cable. advance says: third most common cause is debris inside the camera on the USB connector causing it to fail communications advance says: and the rarest cause is an actual failure on the camera electronics themselfs advance says: have you contacted JVC? fly bird says: no, today i just connect to my computer fly bird says: just i download some picture from DC. fly bird says: and this DV has the same port and i use this cable. fly bird says: this JVC is my friend's. fly bird says: today he took some video and let me download fly bird says: but... advance says: if the camera works for your friend when they connect it to the computer, then your problem is most likely software advance says: you may have not found the correct download yet fly bird says: perhaps. fly bird says: do you know any site i can downlaod advance says: none besides the jvc main company site advance says: i do digital cameras mostly, camcorders are not my main expertise
Tips for a great answer:
Usually answered in minutes!
Step 2: Please assign your manual to a product: