Question about HP LaserJet 1100 Printer

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My printer refuses to print

I have checked all the connections, uninstalled and reinstalled the software but every time I try to print anything it always comes up with the message saying "There was an error found when printing..." Why is this and how can I fix it? Help!

Posted by Kiki Bryant on

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Anonymous

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Did u check the front light if its green or orange ....chk the status light 1st

Posted on Jun 03, 2007

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Try printing from another pc or laptop

Posted on Jun 03, 2007

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My printer refuses to print and keeps comin up with error code 5100.....any suggestions?

Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

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Printer problem

Sounds like a hardware problem. Try connecting the printer to a different computer (plug and play) and then install the software. Try a different cable.
Silly question but is power getting to the printer?
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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
Hope this helps. Bud

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Connection problem

Check and make sure that all of the cables are firmly connected including the printer's power cable and the cable that connects the printer and your computer. Cables can seem connected but occasionally, they can work their way loose just enough to interrupt the contact.

Check the cables to make sure they aren't damaged. It's pretty common for a cable to become damaged if a chair with wheels has rolled over it a time or two. That would be enough to interrupt the connection between the computer and the printer. If it looks like you have a damaged cable, you'll have to replace it.

If the cables are well connected and undamaged and the printer is turned on, try rebooting the computer, then see if it will recognize the printer.

If those steps don't work, you'll probably need to uninstall and reinstall the printer software and drivers. It would be ideal if you had the original CD with the printer software on it, but those disks usually get lost over time.

The HP web site has a page that describes how to uninstall your printer's software:

Uninstalling Your Printer Software in Windows

If you don't have the original software disk, you can download the necessary software from HP's site:

Drivers and Software

I didn't find a web page that provided the specific instructions for reinstalling the printer, but you can download the user's manual from the site:

Printer User Manual page

I hope the solution is a relatively simple one, but if it comes to uninstalling and reinstalling the printer, it is a "do-able" task.

Post back your results and let everyone know which solution worked for you. Good luck.
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Ademently refuses to print

I'm assuming you have Windows XP, since you didn't say. Try this:

  1. From Control Panel > Printers - Remove ALL printers.
  2. Unplug USB port and reboot.
  3. Reinstall drivers and software.
  4. Plug USB cable back in.
Hope that fixed ya...

Geno
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Printer not installing correctly

Yes, and install software with printer diconnected fro pc untill new software instal instructs to connect

Also ensure you have not just print drivers but scanning software they are different things that both need to be installed to enable scanning
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