Question about Philips HDD1630 MP3 Player

My philips mp3 wont work

My philips HDD1630 wont work it boots up goes to the philips screen then the go gear screen and then nothing just a lit up blank screen and the only way to turn it off is the power and volume + button then it turns right back on what can i do

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My mp3 wont work it will only turn on while on charger and it will not go past the philips and then it makes a ticking noise help i need my music

Posted on Apr 04, 2008

Corey Knoettgen

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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All it does is go to the "GoGear" screen

This player is virtually obsolete - you may have a hardware problem which will require calling Philips to see if it is still in-warranty. Notice the warnings on Philips website that indicates that plugging this device into a computer running
Windows Vista or Windows Media Player 11.

Here is something you can try:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Vista definitely affects it - go to www.usasupport.philips.com and download the Vista-compatible software. If your player really is a Philips HDD series, then it is completely incompatible with Vista.

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Uninstall your Windows Media Player 11, and rollback to Windows Media Player 10 first. instructions at microsoft.com or www.usasupport.philips.com.

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