My philips HDD1630 wont work it boots up goes to the philips screen then the go gear screen and then nothing just a lit up blank screen and the only way to turn it off is the power and volume + button then it turns right back on what can i do
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Re: my philips mp3 wont work
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
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This player is virtually obsolete - you may have a hardware problem which will require calling Philips to see if it is still in-warranty. Notice the warnings on Philips website that indicates that plugging this device into a computer running Windows Vista or Windows Media Player 11.
Here is something you can try:
Triple Reset for Philips’ GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
Uninstall your Windows Media Player 11, and rollback to Windows Media Player 10 first. instructions at microsoft.com or www.usasupport.philips.com.
Then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
ok...you are almost there...
now go to "My Computer" icon and click it and then find your new drive letter associated with MP3 player. (if you hover it, it should show the 6 Gbytes..or slightly less..of storage available). Click it and you can see the contents of the MP3. Use Mouse drag and drop from there to add songs.