The envelopes are 6" x 4"
One correction to the above from joescholz .. the envelope is feed flap side down and to the left.. not flap side up. :)
SOURCE: Brother MFC-9840CDW wrinkles envelopes. Brother
Problem Solved!
I have a Brother MFC-8480 DN all in one printer, copier, fax and scanner.
I discovered that envelopes wrinkle because users, like me, didn't know that Brothers built in a no-wrinkle, pass through exit for envelopes, labels and thick paper.
Envelopes were never to be printed by inserting them in the front and letting them wrap around a HOT roller and get cooked and wrinkled. The way it works:
An envelope is inserted in the front and goes straight out the back of the printer through an exit door, completely avoiding the hot roll-through mechanism.
Take a look. On the back of the machine is a large pass through exit door. Just snap it open. You will see one blue lever on each side of the opening. Snap them both straight down to the . . .ta da. . ."envelope icons".
Put three envelopes in the front and they will print straight out the back, perfect and wrinkle free. After printing your envelopes, snap the blue levers back up and shut the door. Takes about five seconds to open the door and snap down the blue levers down/up.
Happy envelope printing.
-Eric
SOURCE: How to print envelopes
Open the manual feed tray door (that is the door on the front that has the "Brother" logo on it. Narrow the feed tray guides to filt your envelope. Envelopes feed it with flap side up and to the left.
SOURCE: Printer Error When Printing Envelopes
I had the same problem with my 7260 and I finally changed the paper type from automatic to plain paper. Go to either Properties or Preferences in your printer set up window. Somehow this turns off some sort of sensor. It might work for you, too. To the person who is using the Hallmark program, that is where I first encountered the problem, I then tried to print an envelope from Word and the same error message came up. I found this solution online from someone using a three in one printer/fax/copier so I tried it and it worked for me, too! I hope this helps......
SOURCE: can i print envelopes addresses on brother HL 2140 laser printers
The manual by-pass slot just below the brother name on the front allows a user to load envelopes just put the envelope in the slot and adjust the size.by closing the two grey tabs
SOURCE: Brother HL-5370 DW printer is wrinkling every
Did you pull down the 2 levers on the back of the computer? I forgot to do this one time and all of my envelopes came out wrinkled. I looked up troubleshooting and realized I forgot to perform that step. Worked great once it was done!
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