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Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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NO sound Have a Dell Dimension 4500s with 1G Ram, Pentium 4. Just installed HP DVD writer 1040i. works great except now I have no sound form speakers or ear phone outlet. Ran through trouble shooting procedures. No help

Posted by Vicki Brewer on

  • Vicki Brewer Jun 07, 2007

    Finally had to take it to Geek Squad. Apparently, Dell Dimensions only have an 80W power source & the DVD drive draws about 240W. So, something is fried. Bummer. Thanks anyway!

  • jackdullboy Dec 17, 2007

    I bought a cpu with a CD writer in it. Once I got home and tried to play a store bought CD or burn a blank CD, no luck. I thought it was just a bad drive. Recently I purchased an HP 1040i LIghtScribe. Same deal, no media inserted or drive not ready. I have checked BIOS, my cpu recognizes the drive is there. It cam with Nero software. I am at my wits end. Could anyone out there give me the ultimate gift and tell me why and what I could possibly do to fix this.

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1 Answer

Anonymous

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  • 2,961 Answers

If you mean, no sound when playing a disc in the player, you may not have connected the audio lead into the back of the player to the CD1 connector on the motherboard, likewise, you may not need to connect it if you have, as some of the latest dvd players play the sound through the ide cable to the motherboard onboard sound, which may cause problems if you have a seperate sound card fitted. You can also run this to check drivers, click start>run, then type 'dxdiag' and press enter and go to the sound tab to check for faults

Posted on Jun 04, 2007

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I am Vikram Kumar Thumu from India-Hyderabad. I have seen your message on the issue. I would like to provide my suggestions on the issue. I working in HP as technical Support, so I am sure that I can tell you best information available for Your PC.

I see that you are using HP Compaq dc7600 Small Form Factor PC , and you are looking for install of new HP dvd1040i-b DVD writer.

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If you need any furter assistance you can mail me at: [email protected]

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