Problem when dialing phone

I believe it is telling you it is not registered with the Base Unit. You did get the Base Unit with it didn't you, otherwise you have a paperweight.

If you do have a set then this is the answer

Tip 1 of 1
Step 1: Place the handset in the base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and recradle it in the base or charger.

Step 2: On the telephone base, press and hold FIND HANDSET for approximately four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while, the handset will emit a series of tones, and the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.

https://vt.vtp-media.com/ecp/documents/product_Product/67/UserManual/1647/ia5874_manual_bkm.pdf

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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

The IA5823 is not an answering machine. It will work with most telephone service providers' voice mail systems. You'll need to refer to the instructions from your service provider.

If you still have problems, please repost your question specifying your telephone service provider and if possible the name of the voice mail system.

Try putting the 2nd handset in the base station for a few minutes. Sometimes this helps it reset.
Alternatively, just switch the handsets and see if that works.

On the base, open the menu and select Register Handset. The display should say Handset Registering.
On the handset you want to register, press and hold # until the handset display says Handset Registering (about 2 seconds).
1.
2.
DSL filterTelephone cordTelephone wall jack
45
In about 30 seconds, the handset display should say Registration Complete. Press Talk/fl ash and make sure you get a dial tone.
If...
Try...
you don't hear a dial tone
the display says Registration Failed --
Making sure the handset is fully charged, then start over at step 1.

best take em back to the shop as they are faulty..Tell em ya want a refund and go to Walmart and get yourself a uniden 3 pack cordless phone for $35 on sale.

I had the same problem as long as they are plugged in correctly and you put the #2 handset into the #1 cradle to register it to your base then try hanging the phone up several times. These are expandable phones so that I believe you can keep adding other handsets. So sometimes they think you have a few more handsets than you really have so when you hang up it may not know what handset you are hanging up #1 #2 or #3 #4 etc. So I had to keep hanging them up until it finally hung up. Then I had to re install them so it knew I only had 2 hand sets. So then you start from the beginning, like when you took it from the packaging. I hate these phones. I ended up replacing them with different ones. Plus I always keep a rotery phone laying around put away because during a power outage you still can plug in an old dial phone and it will work! Nothing like old technology.

call your new service provider and they will ask you a few questions to make sure it is the owner of the account.... then they will give you the pin number... i would suggest changing it to something you are familiar with the first time you access it.

Robert

Please rate this solution thanks

It sounds like the dial pad has built up carbon on the circuit board. If possible, disassemble the handset, and clean the circuit board below the dial pad with alcohol. Denatured alcohol works best.
also, clean the back of the dial pad itself.

Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.

Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.

Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

Step 4: All handsets will show NOT REGISTERED.

To register a handset (register 1 handset at a time):
Step 1: Place the handset in the base unit or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.

Step 2: On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while the handset will emit a series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.