Question about SanDisk Sansa e250 MP3 Player

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Two problems with my mp3 player

When I tried to format my player it said "the device was unable to complete the format" Also, when I tried to put a song on my mp3 player that was already in mp3 format with windows media player, it says "Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player." What should I do??

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  • Anonymous Mar 16, 2008

    i pressed format and it deleted all music

  • Anonymous May 16, 2008

    every time i turn on my sansa e250r it says not enough space for music db please free up to 4mb

  • Anonymous Feb 02, 2009

    Thank you so much, Syd! I thought I had an indestructible virus or something. You're smart AND pretty! Thanks again.

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Hi Mina. An internal memory corruption might have occurred on your player, and would need to format your player through "Disk Management" (I'm assuming you have Windows XP or Vista). Here's how: (1) First, set your player to MSC mode by navigating your menu as follows: Menu >> Settings >> USB Mode Choose "MSC" (2) Open "Computer Management" by right-clicking on the "My Computer" icon, then selecting "Manage" (3) Your "Computer Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" (4) On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa E250. The lower section also contains the drive # pertaining to your E250. Right-click on either drive letters pertaining to the E250 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. In general, Disk Management is more the effective tool for formatting your E250 and assuming the format processing completed without any errors, you may now use your player as you would. You may want to set the mode of your MP3 player back to "MTP" (if you're going to download subscription songs -- otherwise, just leave it in MSC mode) by navigating your menu as follows: Menu >> Settings >> USB Mode Choose "MTP" In case you get the error "Unable to Complete Format" or the format process is unable to complete, you may want to call the SanDisk Tech Support guys for more advanced troubleshooting (I call `em when I'm at my wit's end lol) I hope it works :)

Posted on Jun 02, 2007

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It works! Thank you, Syd!!!

Posted on Mar 16, 2008

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