Question about SanDisk Sansa c140 MP3 Player

1 Answer

Sansa c140 won't turn on

I have owned my Sansa c140 mp3 player for roughly 6 months. It got stepped on and now will not turn on at all. I have tried new batteries just in case and has done nothing. My computer won't even recognize it anymore. Any suggestions?

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  • Anonymous Feb 21, 2008

    my sansa mp3 player got stepped on and the light wont turn off is it going to get on fire

  • Anonymous Feb 26, 2008

    i hv d same prob

    it does'nt start it hangs on sansa display wat should i do??????///

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1 Answer

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  • 102 Answers

Try to connect your Sansa c140 to another PC. If it continued to show that it isn't recognized then I'm sorry to tell you that your Sansa ROM has malfunctioned. Only people at Sandisk could fix it.

Posted on Jun 02, 2007

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Posted on Jan 02, 2017

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1. Download the c100_1.0.005a_FirmwareUtility file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer.
6. If the New Hardware Wizard appears, do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose your language prompted.
12. Check if the issue is resolved.

Nov 17, 2007 | SanDisk Sansa c140 MP3 Player

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For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

May 12, 2007 | SanDisk Sansa c140 MP3 Player

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Also my sceen doesn't work. I when it come on it cut right back off. I never drop it or anything.

Apr 16, 2007 | SanDisk Sansa c140 MP3 Player

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For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

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Well, i'm having problems with my Sansa c140 also, but with this problem I think I can help, hook your mp3 player into your computer, than delete all the songs, and simply put them all back on, and if that doesn't work, than repost.

Nov 30, 2006 | SanDisk Sansa c140 MP3 Player

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