Question about SanDisk Sansa m240 MP3 Player

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Artist showing up as unknown

I am ripping my cd's into windows media player and then syncing them to my m240. The songs transfer fine and the name of the songs is fine but the name of the artist always shows as unknown. I have tryed sandisk technical help but they keep giving me the same two things to try which neither works. I would appreciate any suggestions. Randy

Posted by Randy Henderson on

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Anonymous

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In the cd's the artist isn't named and if you want the artists names you need to right click with your'e mouse and click rename, type the title and then the artist.

Posted on Jun 01, 2007

  • Anonymous Jun 01, 2007

    i'm 12!!!!!!!!!!!

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"unknown" album or artist

If you're using MSC mode (moving files via explorer), I believe the player ignores the directory structure for the most part, and uses the MP3 tags. I've had very good success using Media Monkey (which is freeware) to group the songs, and then transferring from there, in MTP mode.

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Sansa M240

The problem might be with the USB compatibility. The player has two option automatic and MSC. If you go to the settings -> USB menu you can change to MSC and this will allow you to copy files like a USB key or format the drive and then change it back to auto and use the MTP standard to sync the music with media player.
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Go to Windows Media Player under the Sync tab, over on the far left should be the name of the player, click on it and find the name of the song by album title, artist, or whatever, click on the title and click delete and you should be able to delete any song you like without deleting them all
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You will have to take them off the player,
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I can confirm that the following method works for me (finally):

1. Download and install Mp3tag (I'm using v. 2.48)
2. "Change" or "Add" the directory in which the mp3s reside

3. Make certain you have data for "Artist", "Album Artist", and "Album" (fill in if needed)
4. Select all mp3s and click the "Save" icon (or right-click them and choose "Save tag")
5. Transfer back to your Sansa device
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