Colour problems Thought that getting into the service menu would give me more options to repair the machine . But unfortunatley not ! having a reoccuring problem were all the colour units fade and almost no colour is printed but black remains unaffected , but problem seems to disappear after machine has calibrated itself genarally after restarting wich is time consuming !! wondered if anyone had any ideas as have tried replacing almost everything on the machine !! some one mentioned spring kits but this has resolved nothing !! any idea would be greatly appreciated many thanks

6ya staff

• 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

SOURCE: Streaks / Bands of broken print area

No cleaning was successful, finally replaced the printhead and solved the problem.

Posted on Mar 06, 2008

SOURCE: Print fading down right hand side

I was able to fix it by taking off the top of the printer. This involved taking off 4 screws on the top of the printer. I then had to disconnect the wires going to the control panel by unhooking them from the right side. I then located a thin rectangular box which I'm assuming houses the laser. I removed this with 4 more screws and turned it over. There was a little metal flap that I moved back and below was the mirror the lasers shoot on before going onto the toner.

In the same spot where I was having fading, I noticed a lot of toner on the mirror, so I cleaned it of, put it back together, and the fading was gone.

This was after I tried a new toner and maintenance kit.

Hope this helps

Posted on May 01, 2008

SOURCE: Black line along page in copy and scan modes,not in print mode

Your scanner lamp is dirty. Take apart the scanner glass and clean the lamp. (Look for contaminated spots on the scanner lamp).

Posted on May 23, 2008

SOURCE: Black and color misaligned

u can try secondary service menu options. press menu then press cancel & left arrow simultaniously.now u can get a 2ndary service menu.

Posted on Sep 25, 2009

SOURCE: HP Photosmart 3110 All-in-one not printing black ink but colour

have you found a solution to your black ink problem??? I am experiencing exactly what you describe, no error messages, I have reset the printer, alinged, cleaned etc but still not a single drop of black ink but all the colours are working fine. if you know what was wrong please let me know.
R

Posted on Mar 05, 2010