I cant figure out what the printer power cable is for my Dell 924

hello
You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual;
http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf
On page 54 it states the following:

To clean the ink cartridge nozzles:
1 Load plain paper. For more information, see "Loading Paper" on page 19.
2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and
Faxes.
In Windows 2000, click Start-Settings-Printers.
3 Right-click the Dell Photo AIO Printer 924 icon.
4 Click Printing Preferences.
The Printing Preferences dialog box opens.
5 Click the Maintenance tab.
6 Click Clean Print Cartridges.
7 If the print quality has not improved, click Print Again.
8 Print your document again to verify the improved print quality.
9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print
your document again.

hope this helps.

Hi

You don't say which operating system you use.

Try clearing the printer's memory cache.

Start > (ControlPanel) Printer(s) > double click on the Dell 924 icon > cancel all pending documents > close > power printer off > disconnect printer cable > restart computer > power printer on > reconnect printer cable > test print again.

If you still have a problem consider downloading any firmware, updates or security patches from here:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A924&os=WW1&osl=en&catid=&impid=

If this does not fix the problem you might have a corruption in your driver software. If so, uninstall all components of the driver software from Add or Remove Programs > restart the computer > reinstall printer drivers and applications > test print.

Another consideration may be some form of spyware infection controlling your browser settings. If so, consider enhancing your spyware and browser protecting by downloading, installing and scanning with:

Malwarebytes (www.malwarebytes.org)

SuperAntispyware (www.superantispyware.com)

Unlike antivirus software, multiple antispyware/antimalware programs can run simltaneously on a computer

I hope this helps.

I would like to know the PC Operating System, is it XP or Vista ?

If this is XP there is a Print Spooler Reset which you can try
Uninstalling Printer s/w may not help here

On this website you will find the FIXIT - download and run the Fixit

http://support.microsoft.com/kb/324757

Follow the instructions and click on RESET PRINT SPOOLER and continue till it prompts you to restart the PC

Once the PC is restarted and you see the Desktop - Disconnect the Printer USB Cable from Printer or PC and connect it back. it will install the Printer Drivers or prompt you to insert the disk to install..

you will be able to print without problems.

Hi there,
" Unplug the printer cable from the computer.
" Unistall the printer drivers from Device manager and also unistall the all the printer appications
" restart the computer
" try to download drivers from the website
" after installing drivers and software it will ask you to connect the printer.
" then you can connect the printer and and try to Print the test page.

Thanks

Thiru

To resolve this matter, please download the patch "patchformultipageUACissue.exe" at the following address:
ftp://ftp.lexmark.com/driver/inkjet_drivers/temp/

To apply the patch, copy and paste the link above into your Internet browser. Click on "Download Now." Choose "Save to disk" and save this file to your desktop. Once it has downloaded, run the file and follow the on screen prompts.

cannot comunicate means you have to reinstall the driver again, could be corrupted after the virus, also communication problem could be from the cable you use, check both.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

If its only a problem while printing from the internet webpages, I think it would be an issue with your browser.Try using a different browser like Mozilla Firefox or Google Chrome. You can also try resetting your IE settings, delete temporary files and cookies, try reinstalling the printer again. If nothing works, look for program permissions under your Firewall program and ensure that anything related to Printer Communication System is whitelisted.

Good Luck!
Abhishek

You can get it from site below:

http://accessories.euro.dell.com/sna/productdetail.aspx?c=uk&cs=ukdhs1&l=en&s=dhs&sku=450-11224

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip




Correct position of Encoder strip




Hope it should fix the issue.

Take out the cartridges
disconnect printer from computer
Turn off the printer

On the computer cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot.

Reconnect printer (swap cables if not detected)
Insert the cartriges

Try printing again
Have a great day!
Let me know how it is going
Pablo :-)