HP Photosmart 3210 Printer Logo
Anonymous Posted on Jan 08, 2009

Printer does not print scanned or software generated images.

1. This happened very abruptly several days ago.
2. I checked the computer USB ports by using a flash drive, no problems with the USB ports.
3. I connected the printer to my laptop. same results.
4. A second USB 2.0 cable was used, same results.
5. The printer operates properly when cleaning, aligning and printing a test page.

1 Answer

Anonymous

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  • Posted on Jan 21, 2009
Anonymous
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The ink tube that runs from the rear of the cartridge slot to the print head was clogged. The tube was removed and cleaned with compressed air.

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These directions will only work if the computer and printer are both on and communicating with each other. If you get an error, try a new USB cable and try using a different USB port. If using a USB hub, try connecting to the computer directly. (If using a print server, try a direct connection. Check if the print server supports bi-directional communication; many only support the print functions not the scan options.)

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