Dead Palm Good Day!!
I have a tungsten T5 model. Suddenly i try to use it but the device cannot start. I try to charged it but nothing happen. I performed different resets for that palm but still dead. No Screen or even logo of palm does'nt appear. Can you help me to solve my problem. Thanks!!!!
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Hi, The best thing to do is to go to the free palm chat service
they offer. I have used this and it worked good for me. Here is a link to the
free chat service. Scroll to the bottom of the page and you will see a Palm
Chat. From there click on the link that says Chat Now and follow the online
prompts. Best wishes...I hope this will help you.
Remove the battery and let the palm sit for a day, reconnect the battery and do a hard reset. To remove the battery, you need a Torx T5 screwdriver. Carefully remove the cover making a note of the location of all the buttons in the case. The battery is connected by a mini 2 pin connector, just disconnect the battery by gently wiggling the connector and pulling.
I suspect that you're in fact holding a Palm TX and not a T5 as the T5 does not have WiFi. If you're using the Palm SD WiFi adaptor, do a hard reset without the card.
(hold down the ON/OFF button whilst using the reset pin to press the reset button. You'll be asked if you are sure you wish to reset. You'll then be prompted to choose the language caliberate the screen etc..)
After that. Go and download all the updates and drivers from Palm Web site.