We ended up switching TV's with my daughter so that she can still use her DVD player (we don't have cable set up in her room [only in our room], TV was strictly for DVD use!). We have the cable connected now that it's in our room but the only way it works with Cable is if we put a VCR in the middle of it. It won't go above channel 2 unless we connect it direct to the VCR and then change the channels that way. It's very strange!
We got the TV on sale at Wal-Mart last year for like $50 so not sure if it's worth us taking to a TV Repair place. We might just be stuck with it like this for now since it sounds like it's an internal problem.
Thanks again for your help, it is much appreciated!
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Re: blue screen-tv doesnt recognize dvd player
Hello crawf and Saffyrre,
I have seen this issue before, and I have good news and bad news. The good news is the problem is caused by an electronic bypass circuit, The circuit is between the AV derived from the RF input connector (for cable TV and off air TV) and the AV derived from the DVD player Audio Video input jacks. Hence the problem of being able to plug the DVD into other TVs and it works. Now my question to each of you is; Does the TV work on off air and or Cable TV.
This might range from a cold solder joint on the circuit board, to a component actually going bad. I would suggest taking the set to a qualified TV repair shop and getting an estimate. If the cost is right have it repaired, if the cost is not right replace the TV with a new one.
If you do decide to replace the TV could you both send the bad TVs, so as I could figure out what is causing this problem, design a fix for it and then provide an actual online solution to this problem because this is happening way to much for it not to be a systemic problem with all of these Hello Kitty TV sets.
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You either have the DVD player plugged into the wrong input on the TV or the TV not set to that input. If using HDMI change the HDMI cord to another HDMI port on the the TV. In an Extreme case you have a bad connecting cord (either HDMI or other type.)
I don't think there is a Direct TV remote code for this type of television. (Strawberry Shortcake). I'm assuming the reason is because this is such a cheap, generic tv that Direct doesn't recognize it. "Strawberry Shortcake" isn't as big as "Hello Kitty" I guess. . This is sad because even though the big, pink power button has popped off to where you have to press the little rubber nub, my daughter has been using hers for well over two years where many reviewers have given the tv model bad reviews of breaking down after only 6 months. Hers did not come with a DVD player, although it IS a SS213 model.
I strongly doubt it's the lamp assy since you can actually see the blue screen. If the lamp failed, you would not see anything on the screen. This blue screen indicates to me that either the tuner is no longer decoding the signal, in improper input has been selected (ie: input 1 is selected while actual signal is on composite 1), or something of that nature. If you are getting audio then the input is selected properly but the video decoder has failed.
If your cable signal is going through a VCR or DVD, disconnect it from there and go directly to the TV (ie: bypass the VCR/DVD). If your picture comes back, there's some kind of problem with your VCR/DVD player.
If you have multiple inputs, try connecting an input signal to another input (ie: video 1, or aux from a dvd player) and see if you get a picture there. If you do get a picture, the whatever input you're currently using has malfunctioned.
Tell you daughter, good catch the message she saw was initializingEEPROM (Electrically Erasable Programmable Read Only Memory)
This tells me that the computer that controls the DVD might have a problem. It's not that the TV can't switch to DVD its that the DVD is not working or is not able to work due to a memory issue.
The question becomes is this set worth the time that it will take to fix this issue (This is not a reset issue, this is a repair issue).
Here is my suggestion, Take the TV to a repair shop for an estimate (they are usually free, but make sure). Then decide if the cost of the repair is worth it, or if buying another one is the way to go.
I hope this helps and wish you well,
try connecting thru an hdmi cable from your dvd player to your tv, check the colors then.. I'd say you have crossed your component cables.. match the connector letters a/b/x? and plug them in one after each other.
You will need to go back into the menu and see what ia available in the video input mode. You may have switched the type of input you can use such as default or componts ect. If you have an isntruction manual, look in there or call the manufacturer, should also be in the instruction or user manual. Good Luck