Gray Screen Hello- Need help please. When I turn on my Sansa I get the Sandisk logo, then after about 10 seconds it goes all gray and no functions work. I can hold the menu for 20 seconds to reset, but I can't get the unit to work properly. If I plug into my computer, the unit turns on but the same thing happens all over again. Any help would be appreciated. Chris

2 Answers

Anonymous

That worked. Thanks for the help!!

Posted on Jun 02, 2007

Anonymous

I had a very similar problem where my Sansa would turn on show the initial logo then fade to a white/grey screen and restart. To fix it started in recovery mode (Start in hold mode with rec button held down) then used the firmware updater to update the software and it seems to had fixed the problem hope this also works for you

Posted on Jun 02, 2007

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