Philips GOGEAR SA6045 MP3 Player Logo
Posted on Jan 08, 2009
Answered by a Fixya Expert

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Unable to start the device...

I had purchased philips gogear SA1928(2gb)mp3 player...
for two months it was working properly....
when i try upload some songs i was getting error copying files and folders...
i formatted my device...after that i am unable to start my device...
when i connect device to computer, device is turned on but there is no charging indication...device is stable...
please do something and help me....

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Jan 09, 2009
ThaMp3Doctor
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Joined: Feb 04, 2008
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Upgrade the firmware

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I'm not having software.so i'm unable to repair the mp3 player of philips..........gogear 2gb.pls assist me how to repair my mp3 machine....?

Hi!

Your problem posted under Philips GoGear HDD075/17 MP3 Player, so I am assuming it is the device you are trying to re pair.

The MP3 Player Firmware Upgrade 4.41d drivers is the one you need. This is compatible for the following models.... Philips HDD050/060/065/066/070/071/075/077

1. hdd070_17_fus_aen.zip

If you need more help just post back.


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I have a Philips Gogear Mp3 player. suddenly I'm not able to switch on the power supply and i tried charging it for 4-5 hrs.no Use. It's just 4 months old. can u help me?

It's dead. The HDD models are basically obsolete - you may have purchased it 4 months ago, but it was manufactured 3 years ago. Here is the basic troubleshooting to be sure, but it won't work:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
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Connect to pc .. can't fix it

The step that the reps probably forgot was that you have to power the GoGear off before re-connecting it to your PC for a proper repair.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor
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Frozen

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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Won't upload media

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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Mp3 player wont upload songs!!!

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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