Panasonic KX-T7730 Corded Phone Logo
Justin Cash Posted on Jun 01, 2007
Answered by a Fixya Expert

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Change background music when hold button is pushed

I'm trying to change the background music on the phone when a client is put on hold, any suggestions?

  • Blessen Nov 22, 2007

    how to put the radio on KX-T7730

  • susan781 May 12, 2009

    where do i find the music input on the system?

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Hi how do i turn on the background music from the personal extension panasonic kx-t7730
thanks

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Your system will have an input for music. You may have something attached already and so that would need to be changed to what you want. OR you may be using a built-in internal tune. Usually connecting an external source will over-ride any internal music automatically but it may need to be changed in programming. If you connect a new external music system, you can use just about any music device with the right cable. Just make sure it is line-level input (low volume - not amplified) or you can break the music circuit.

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Related Questions:

0helpful
2answers

HOLD MUSIC TOO LOW

Look for the KXDT343-Digital.pdf on google should tell you what you want to know, I want to upload you the pdf files but the web fixya client won't let me so you will have to get them yourself
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KX-T7730 phone is not changing the hold music although i have plugged in the mp3 player in the outside box, and tried to program it by doing the following: program > *#1234 > 104 > speaker phone...

If you're reading the programming instructions in order, keep going :-) I have no clue what SLT hold mode has to do with music on hold or background music, but when you get to 111-BGM-Music On Hold source, you can set it to external and you're in business.

Carl
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I was cleaning my phone and I pressed on something and now there is music playing that i can not stop,I don't know how to stop the music,my phone is panasonic KX-T7730

Here are two methods to turn off background music, one of these should work depending on which Panasonic phone system your phone is connected to.

1) With phone idle, press the 1 key on the dial pad (turns off background music when it is on and turns on background music when it is off).


2) With phone idle, press intercom button then dial *751 on the dial pad followed by 0 on the dial pad to turn off background music(confirmation tone will be heard) and end by lifting handset and replacing in cradle. To turn background music on, press intercom button then dial *751 on the dial pad followed by 1 or 2 on the dial pad to select the background music source(confirmation tone will be heard) and end by lifting handset and replacing in cradle.
3helpful
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Offing the background music

Walk up to the phone, don't pick up the handset and press "1". If that doesn't work, try *7510 on the intercom (taw tda).

Carl
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I can hear the on hold message when the receiver is on the hook...

You can try pressing the feature key and then dialing 26. This is used to set background music on the extension when the phone is at rest. It also turns it off. This is on the dtu16 phones. Here is a link that has most of the user manuals for NEC phones. you should be able to find your manual here. http://www.neccare.com/cng/docs.nsf/Lib3?OpenView&Start=1&Count=100&Expand=6.13#6.13
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Music will not shut off on phone

The feature for Background music is Feature 19. You can put that feature on a button, then turn it off and remove the button.
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Change background music when hold button is pushed

There are two internal "tunes" that nobody likes. You can also set it to "tone," but that usually makes people think they have a call waiting - and they hang up on you!

We do offer license free music that you can plug into the phone, or you can subscribe to XM Radio (commercial) for less than $28 per month.

The settings need to be changed by a certified dealer.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
4helpful
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Music playing

If your phone does not have a dedicated Music button it is usually the HOLD button. Try the hold button first (with the phone hung up) if that does not work look for a button labeled music or possibly a soft key (key's labeled by an LCD display)
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