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Your description is quite complete but is rather baffling. Pls bear with me while we process by elimination. A few basic/working ideas:
most designs call for a single compressor to cool the freezer;
the cold air in the freezer is drawn towards the fridge to cool that area;
this is performed by a fan drawing air in the freezer through the evaporator;
most would have a vent or air pathway to guide the freezer air;
all would have thermostatic control to set the desired temperature;
some designs have two thermostatic control , 1 for the freezer, 1 for the fridge.
As applied to your concern:
compressor is working since freezer is OK;
fan is working as you posted but is the air drawn from the freezer, better still, is the air forced/vented into the fridge?
could you please check that the air is strongly blown into the fridge area;
a little experiment, open the fridge door, look for and press on the door switch, the light should go out, after a lengthy seconds, the fan should trigger on, not only would it be audible, you would notice the frozen air swirling inside the fridge area. If you hold on long enough to the dorr switch, the compressor should kick in (if it is not already running) since the thermostat of the fridge area (if one is present) would sense that the fan is turning but the fridge area is not cooling.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
pull the unit from the wall, remove the bottom back panel , see if the small fan is working ,if the fan is , there's probally alot of dust back there,unplug the fridg. and vacuum the area real good,use a flash light to make sure you get it all, if the fan is not working and the compressor is running the fan is the problem ,the fan keeps the compressor and coils cool so the freon can cool down so the unit works like it should,if the freon is hot ,the air the fridg.will be blowing will be hot. this should fix your problem, and YES its worth fixing.alittle p.m.saves alot of $$$$$$$$$
i think you have to check to make sure that the fan inside the freezer is cycling on. it will be concealed of course but you should be able to hear it. i replaced one once with the same symptoms and that fixed fridge portion of a 2002 or 3 whirlpool. make sure to listen closely and not mistake it for the stronger fan motor which operates in conjunction with and nearby the compressor.
The compressor is obviously still good or the freezer wouldn't work.I'm sure you checked the settings,but turn the freezer all the way up (hot)after it is cool so the unit doesn't come on for the freezer,then turn the refrigerator controls all the way down to the coolest setting.listen for the compressor to start,and/or the fans to run.If the compressor starts,and no fan there may be a problem with the fan.(this is a general test I'm not familiar with your specific unit which may not have a fan,but most newer units do).If the compressor doesn't start after a short time the thermostat/control for the refrigerator section is broken,and needs replaced.
This is a Sub Zero and many technicians do not realize that these units most all run on 2 separate systems. 2 cold controls 2 compressors 2 evaporators. They share a condenser and condenser fan motor. What you are describing is most likely a bad cold control. It is pretty common for these to get some age and go bad. If you are very savvy with repairs yourself then if you access the compressor area and feel that the compressor on the right is cool and the compressor on the left is warm then you know that the ref. compressor has not been running. UNPLUG THE UNIT OR CUT THE BREAKER OFF. Remove the shelving from the fresh food section and the cover to the lights and the panel below the lights and lean the back panel forward to access the cold control. You will see 3 wires to the cold control. The green wire is the ground wire of corse. Unplug the other 2 wires remembering their location on the control unit. Take a jumper wire and jump these 2 wires. If when you power the unit up the right side compressor comes on then you know that your fresh food cold control is bad. Replace fresh food cold control.
Sounds like the evap fan is not running. The fan takes cold air from the freezer to cool the refer compartment. If the freezer is cold the compressor is running. Generally the freezer will stay cold since the cooling coils are there but it must have the fan working to get the air up to the refer area. Pull everything out the freezer and take the back panel off to view the coils and fan, etc. It's a simple easy job to change the fan. If you find the coils are a total block of ice then it's another problem... the defrost cycle isn't working. Sooo... see if the fan is running in the freezer compartment first.
for fan location, item 18 is the fan motor. Let us know what you find out.