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Vegetable & Meat Tray Freezing on refrigerator

I have a Kenmore #106-57022601, Serial # ST 2357042 side by side refrigerator that I purchased around 8 months ago. The vegetable & meat tray are freezing the contents. I have tried adjusting the lever both ways and when placing a small glass of water in the meat tray it continues to freeze. I have the freezer sat on the lowest setting.
Do these freeze up in the winter months?
How can I stop this from happening?
Would this be covered under warrantee?
I appreciate any feedback and help.

Posted by jadavy on

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You have the freezer set too low. set it at -02 degrees and then turn up the adjustment for the meat tray and the humidity up on the vegetables. let me know if this helps.

Posted on Jan 08, 2009

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