I Cant start,I cant connect to my pc

Hi,Use the below instruction.

Flip the MP3 player's "Hold" switch to "Off" if the switch is on. Depending on the MP3 player you own, this switch is likely located at the side or top of the player. Once the switch is off, try to turn the player on.

Let the battery of the MP3 player die. A frozen MP3 player is technically still running, and thus the battery for that player is being drained. Wait until the battery is fully dead before moving to Step 3.

Charge the MP3 player using either a computer (that's turned on) or an electronic MP3 charger. Charging the player's battery may "jolt" the player out of its frozen state. Connect the player to the computer or charger via the player's USB cable. Charge the player for 30 minutes before attempting to turn it on.

Sync the player with the appropriate software program (for example, Windows Media Player) for the MP3 player. Connect the player to the computer as described in the previous step. Open the software program and click the "Sync" tab at the top or side of the program. If necessary, click "Start Sync" underneath the tab. The name of the player appears under the "Sync" tab if the player has synced successfully. Try turning the player on once it has synced with the program.

Press the small "Reset" button on the MP3 player. This hard reset shuts the player down completely. Use a pin, tack or thin nail to press down the very small "Reset" button on the side or back of the MP3 player to reset the player. Then, try to turn the player on.

Tips & Warnings

Take the player to an electronics store if none of the steps above unfreeze the player, as there is likely a serious problem with the MP3 player's hard drive.

Also take out the batteries, if holding the play button for like 5 minutes doesn't work.

Hope that helped.

Have a nice day..

Hi there

You computer is probably frozen but this is how to solve the problem

Flip the MP3 player's "Hold" switch to "Off" if the switch is on. Depending on the MP3 player you own, this switch is likely located at the side or top of the player. Once the switch is off, try to turn the player on.

Let the battery of the MP3 player die. A frozen MP3 player is technically still running, and thus the battery for that player is being drained. Wait until the battery is fully dead before moving to Step 3.

Charge the MP3 player using either a computer (that's turned on) or an electronic MP3 charger. Charging the player's battery may "jolt" the player out of its frozen state. Connect the player to the computer or charger via the player's USB cable. Charge the player for 30 minutes before attempting to turn it on.

Sync the player with the appropriate software program (for example, Windows Media Player) for the MP3 player. Connect the player to the computer as described in the previous step. Open the software program and click the "Sync" tab at the top or side of the program. If necessary, click "Start Sync" underneath the tab. The name of the player appears under the "Sync" tab if the player has synced successfully. Try turning the player on once it has synced with the program.

Press the small "Reset" button on the MP3 player. This hard reset shuts the player down completely. Use a pin, tack or thin nail to press down the very small "Reset" button on the side or back of the MP3 player to reset the player. Then, try to turn the player on.

Hi there

Flip the MP3 player's "Hold" switch to "Off" if the switch is on. Depending on the MP3 player you own, this switch is likely located at the side or top of the player. Once the switch is off, try to turn the player on.

Let the battery of the MP3 player die. A frozen MP3 player is technically still running, and thus the battery for that player is being drained. Wait until the battery is fully dead before moving to Step 3.

Charge the MP3 player using either a computer (that's turned on) or an electronic MP3 charger. Charging the player's battery may "jolt" the player out of its frozen state. Connect the player to the computer or charger via the player's USB cable. Charge the player for 30 minutes before attempting to turn it on.

Sync the player with the appropriate software program (for example, Windows Media Player) for the MP3 player. Connect the player to the computer as described in the previous step. Open the software program and click the "Sync" tab at the top or side of the program. If necessary, click "Start Sync" underneath the tab. The name of the player appears under the "Sync" tab if the player has synced successfully. Try turning the player on once it has synced with the program.

Press the small "Reset" button on the MP3 player. This hard reset shuts the player down completely. Use a pin, tack or thin nail to press down the very small "Reset" button on the side or back of the MP3 player to reset the player. Then, try to turn the player on.

Hi

Flip the MP3 player's "Hold" switch to "Off" if the switch is on. Depending on the MP3 player you own, this switch is likely located at the side or top of the player. Once the switch is off, try to turn the player on.

Let the battery of the MP3 player die. A frozen MP3 player is technically still running, and thus the battery for that player is being drained. Wait until the battery is fully dead before you can unfreeze it

Charge the MP3 player using either a computer (that's turned on) or an electronic MP3 charger. Charging the player's battery may "jolt" the player out of its frozen state. Connect the player to the computer or charger via the player's USB cable. Charge the player for 30 minutes before attempting to turn it on.

Sync the player with the appropriate software program (for example, Windows Media Player) for the MP3 player. Connect the player to the computer as described in the previous step. Open the software program and click the "Sync" tab at the top or side of the program. If necessary, click "Start Sync" underneath the tab. The name of the player appears under the "Sync" tab if the player has synced successfully. Try turning the player on once it has synced with the program.

Press the small "Reset" button on the MP3 player. This hard reset shuts the player down completely. Use a pin, tack or thin nail to press down the very small "Reset" button on the side or back of the MP3 player to reset the player. Then, try to turn the player on.

use Windows media player 11 and check

Plug in the Philips GoGear to your computer. Use aUSB cable to make the connection so you can begin synchronizing yourmusic collection.

Step2 Start Windows MediaPlayer. Depending on how your computer is set up, this program maystart automatically when you make the connection with the MP3 player.

Step3Find the Sync tab in the media player window. Click on this tab andopen the Sync screen. The Sync screen has two panes. The left pane isfor the music collection on your computer; the right pane is for thePhilips GoGear.

Step4Choose the songs from your collection that you want to add to theGoGear’s memory. Check the boxes that are presented by each song title.

Step5 Click the "Start Sync" button. The files from your computer are being copied onto your GoGear MP3 player.

Step6 Wait for the sync to complete. You can monitor the progress in the "Windows Media Player" window.

Step7 Close the media player program. Unplug your Philips GoGear from the computer.

it does not sync to my computer, but it does to other computers

Plugging it into another computer changed the formatting of the player.. I would format the player from the menu itself, but if that fails:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Go into WMP and connect the USB cable to your computer and player. Press the M button on the side til the screen reads "MTP." The device set-up wizard should start. Then hit the "sync" menu and drag and drop songs onto your sync list