Brother Intelifax 1820c problem

I have an Intelifax 1820c with an error 41. does anyone know what to do?

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215 Answers

That is a printhead error. call brother and see if its under warranty by giving them the serial number. if its not, the last i knew, the printhead w/ cartridges was about $100.00. hth, ray

Posted on May 31, 2007

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http://welcome.solutions.brother.com/bsc/public_s/index.html

customer service website, below operators manual

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Machine Error 41 indicates a mechanical malfunction of the Brother
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If the error message continues to be displayed on the LCD, please call
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41 error for Brother generally means a printhead. If I remember right, there should be two black springs on either side of the printhead (the thing that holds all the ink cartridges). Take the cartridges out, unhook the springs, and pull the printhead out.

Clean it as well as you can with a damp cloth...especially where the ink squirts on to the paper.

If you put it back together and still get an error, you'll need a new printhead. Let me know if you need the part number.

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