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No special tool i think it requires a philip screw driver. Two screws right at the print head. or you broke the mounting block on the bottom. i have the parts in stock printek certified. [email protected]
check the print head belt.......belt that moves the cartridge from left to rite check to see if all the teething grooves on the belt is intact...and that its all there..if this belt slips a teeth it wont print in a straight line....