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Question about SanDisk Sansa e260 MP3 Player

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Backlight wont work?

Hey, i bought my Sansa e260 about a week ago and i was all working fine but then the screen went all black and the only way to see the screen was to have another light. It still plays music and videos etc etc but you just cant see the screen. Please help me. p.s i cracked the screen before the problem happened(it wasnt a big crack) could this be the problem? Thanks

Posted by Brad Westwood on

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ThaMp3Doctor

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Check the backlight settings in the menu - yes, cracked screen would definitely cause such a problem

Posted on May 24, 2008

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Hellp !

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
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Sandisk Sansa e260

u have to wait till the screen will be black. I had the same problem with my sansa. it can lasts 1 or 2 days. after screen is black and then do following: 2. change lock switch to orange position 3. Press and hold rec button (at left side) 4. while pressing the rec button, turn the player on 5. it will appear the boot menu. connect the USB cable and try to continue the firmware 6. if it doesn't work, do a firmware downgrade. download this file: http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe 7. execute the application while in boot mode good luck darek
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