Freezer leaking water

Our side by side Frigidaire was doing the same with water dripping out from the bottom of freezer area when the door was opened. It was a clogged drain tube (for the freezer defrost coils) causing our problem. The following steps are how I fixed the clogged drain tube which may be difficult to find and service depending on your unit and experience with appliance repair.

1st, pull frig/freezer away from the wall so you can get behind the unit then UNPLUG the electrical cord. You can leave the water line hooked-up if you have enough room to get behind the unit. Go ahead and round up a flashlight, vacuum, and whatever tool(s) required to remove screws from your unit.

2nd, MAKE SURE IT IS UNPLUGGED, then using whatever tool you need (1/4" socket for some) remove the screws from the paper (or other material) cover located on the back of unit near the bottom. When this cover is removed you should see a fan under the freezer side and a compressor unit under the refrigerator side if you have a frig/freezer with coils located under the unit instead of on the rear.

3rd, you may need to vacuum first to see it but there is a (black, dark grey, or white) drain tube located under the freezer side (near the fan in ours) running down from the freezer compartment to a plastic tray. Ours was approx 1/2" in diameter yours may be the same. Also, the tray may be built into the bottom of the unit and not be removable

4th, when you have located the drain tube you will need to gently pull it up (twisting side to side may help) and out of the retainer built into the tray so you can clean out the end. I used a vacuum and straightened paper clip to remove the crud from the tube and water started coming out while I was doing this. While you have the back/bottom cover off you might as well vacuum everything you can safely reach to help prevent the drain getting clogged again.

5th, after cleaning everything place the drain tube back into the retainer on the plastic tray and make sure you check the tube to prevent a kink. Also, the tube should not touch the bottom of the tray.

6th,replace the back/bottom cover and make sure to use the correct fasteners for whichever hole/clip they were removed from. After the cover is back on plug it back in and listen for the fan to come on. If everything sounds normal push the unit back to its normal position and congratulate your self on a job well done.

This problem is not related to the ice maker or the water line. there is a defrost coil at the bottom, back wall of the freezer. The coil is defrosting the frost on the coil, it runs down the wall to the bottom of the freezer. At the bottom of the freezer it re-freezes. When the ice builds up the water then runs out the bottom of the sill. I have identified the problem but at this time I don't have a solution. I am trying to find out more on the cycle of the defrost / timer.

We had the same problem. There is a drain at the bottom of the freezer. It cost us 30 minutes of the guy's time to get the dirty ice out of there.

Is is a side by side fridge/freezer? Do you have an in-freezer ice maker, and is it functioning properly? It's water supply line may be the source of the leakage. You might try to determine if the incoming water is : A) missing the fillcup on the icemaker or B) running way too much water and overflowing the ice cube mold (it should only run for 5-10 seconds ). I'm wrestling with the latter (option B) on a KitchenAid side-by-side freezer right now. I used a multimeter to test the ice maker module, and that failed so I'm guessing it will need to be replaced. For the time being, I've closed the valve supplying water to the ice/drinking water dispenser. If you try that (closing the water supply valve) and it solves the probem, then you may have found the culprit. Follow the supply line from the back of the unit to find its source -- the valve may be inline.