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Question about Sony (DWQ30AB2) DVD RW Dual Layer Burner

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Sony DW-Q30A Problem

Hi!!!!!!! Somebody can help me! I'm a Sony DW-Q30A owner with a lot of Problems: a) I can't read CDrom (don't recognize) b) I can't play music CD's (don't recognize) c) I can't play DVD movies via Power dvd (recognize and run the soft, but don't play) d) I can't record anything (The NTI record program that comes with the machine show a "can't find any DVD recorder" warning) BUT..... e) I can read DVDrom f) I can play DVD movies as a data I was try to: a) reinstall Windows b) run EEPROM_Utility-3.6.2 ("can't find any DVD recorder") c) run Flash_Utility ("can't find any DVD recorder") c) run YYS6_WIN.EXE ("ASPI error" and something more i can't remember) d) install the Sony DW-Q30A in another computer (the same problems). The Sony DW-Q30A DVD recorder work well for a year aprox., recording and reading CD and DVD without problem. I can't explain why with precision, but all the problems begin at the same time. Thank for your time

Posted by Esteban Martinez on

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Anonymous

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The dvd writer needs to be replaced,the laser is faulty or miisaligned, the cost of a repair is no longer viable because a new one would cost about $60 (£32.00)

Posted on May 30, 2007

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Sounds like you are right. DVD burners are not too expensive these days. You might save yourself a lot of headache if you just replace it.
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It sounds as if the drive needs cleaning and re aligning with a lens cleaner or replacing, but try one thing before doing anything. Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers.
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You can firstly try this:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. But it may well be that your laser will need re aligning and cleaning with a cd cleaner, but if still no change the laser is on it's way out, I am lead to believe some burners have dual lasers for dvd and cd
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1. go to device manager / right click on cd drive / uninstall driver / reboot and windows will reinstall driver 2. go to My computer right click on cd drive properties - check digital cd playback recording - check enable cd recording on this drive driver - update or uninstall reboot your computer
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