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Iva Arnold Posted on May 30, 2007
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Emerson 600 watt microwave

Just purchased the microwave. The power comes on but none of the buttons on the panel work. ?? Help!

  • Iva Arnold Jun 02, 2007

    believe it or not ...the 2 suggestions would be my first and last attempts to solve my problem.

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2 Answers

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  • Expert 125 Answers
  • Posted on May 30, 2007
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If you just purchased it, return it for warranty replacement. Donot open it as it will void the warrantry.

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  • Posted on May 30, 2007
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Disassemble it and look for disconnections to control panel from faulty factory assembly

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There's no reset button, only a a hard reset. Unplug the unit for a minute or so. Then plug it back in and see if ti works.

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If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

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http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating an authorized servicer or parts at 1-800-695-0098.

Emerson parts are distributed by Fox International and their number is 800-321-6993. Or you might try e-mailing [email protected]

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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You have a failed membrane keypad or the problem may be on the board itself.

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in most cases in about a week with a one-year guarantee.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

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See answer here: http://www.fixya.com/support/t133065-emerson_mw8115
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