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Ok, I'll provide you with the manual, and point you to the Page where you have further instructions.
To Reset the timer you have to press and hold the "Enter" Button.
Page : 11
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Did you load on Rio firmware? that may help. Should come on the disc with the player, if not then the website should have it...just search for Rio Sport mp3 and their site should come up....hope this helps ! :)
Ok, Connect your MP3 player to your PC then if the computer recognize it then I recommend a "Firmware Update".
link to firmware update for Rio Sport S35S
Mac OS Version
If it doesn't work. Then there is a hardware problem in your Rio, maybe the BIOS ROM went bad.
i had the same problem. the rio web site told me to format the rio but i couldnt do it. i found this site and this link should help you out. http://www.fixya.com/support/t122630-rio_forge_256_mb_mp3_player
hope it helps you out like it helped me.
heather in ontario canada