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Re: Tops of letters are cut off when printing.
This is usually caused by clogged or burned out printhead nozzels. You can try putting the unit through a couple cleaning cycles. If that does not help, then replace the cartridge with a new HP BRAND cartridge. Do not trust refilled or compatible cartridges in this case. The heating elements in the individual nozzels can burn out causing your type of problem.
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If it is printing only the tops of the letters the platen has worked loose. Press down firmly on both ends it should snap into place. If the print is generally bad the plastic print solenoid cap is probably broken. We sell them for 20.00 includes shipping and instructions.
If you can print the nozzle test then that proves most of the electronics, it could be the driver is screwed.
Since you can get something out that is intelligent e.g. the larger font lettering then it is processing the file sent to it.
By that I mean rasterising it, converting it to dots of ink, so it can print onto the page as the heads moves back and forth.
Why not try another computer and connect your printer to that one, or try a different file, or even send it a file you've printed successfully in the past before you started to have this problem.
Make sure that manual feed is set to letter, on the printer front panel. This is a tabloid printer, so letter size sheets are fed long edge. The cassette will print okay because the media size info for the cassette is read by the printer from the cassette cams.