Cd rom drive won't open

Hello Reg,

The CD/DVD rom is tray type then use a pin to eject the tray. There is small hole in front of tray plate.

Insert the pin in the small home and press smoothly and the tray will eject .

If the CD/DVD rom is different type then use long steel V shape clip to pull the disc.

have you manually tried to eject the disc tray? There's a little hole on there somewhere, stick an unbent paperclip or safety pin in it and push until the tray starts to come out, then pull the tray out with your fingers.

Once you've done that, push the button to allow the tray to automatically retract.

Driver will be on Opperating System it is a Sony Product that is extemely common.

If the Hardware has failed... it can also give you that same error... bit misleading. I'm assuming the light in the front of the CD Rom is flashing when you push the eject button and of course the door opens. This all can be true and the CD Rom could still be bad.

Try to locate a replacement CD Rom to test... friend or the cost of a new one is about 45-50 dollars...
:D

You may have a cd jammed in your drive. Switch the computer off and on the front of the CD rom drive is a small hole, if you push a straightened paper clip quite hard into this hole it will open the drawer.

there is a safety release in all disk drives take a paperclip and push it into the small hole on the face of the drive and the drive should pop open

Make sure you feel some resistance when pushing, also try by going to My Computer, righ-click the CDRom and select eject (in case the eject button is broken.

If you hear bad noises, you'll need to replace the CDRom

Turn the power off before you try this. There's a small hole in front of most CD drives. You can straighten out a paper clip and try pushing it into the hole. It should go in about 1/4 to 1/2 inch and then stop. Press just a little harder and it may push open the tray and eject the CD. If there's not a CD in it, it may move it enough that it will reset itself. Once the tray is open, and the CD removed, you can power on your system. It should pull the CD tray back in. Once your system boots, try the eject button to see if it works.

You can see a hole located on the tray of the cd rom drive. Commonly seen beside the button to eject the cd out. Grab a small pin and push the hole and this should eject the tray. Close the tray again by pressing the button. Eject it using the button. If everything still failed, call up Dell to have the CD Rom Drive replaced.

Did it work OK under XP Home ?
Did you do a clean install or Upgrade your sytem when you "upgraded" to XP Pro ?

Well...first lets make sure the drive still can physically open.

http://i36.photobucket.com/albums/e40/freddyhard/CD13.jpg

There in the picture will show you where the manual eject button is. Use a paperclip and push the button in the hole. Once the drive is open enough for you to pull the tray, go ahead and pull it as far as it will come out. It will stop, and it shouldn't come all they way unattached from the rest of the unit.

Go ahead and take any cd or dvds that was in the drive out and turn your computer back on.

Once into windows, push the regular eject button and the drive should close the door itself. Let it sit for a second or two, and try hitting the eject button again. 9 times out of 10, that usually fixes my drives.

Hope this helps!