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<b>Remove the back cover</b><br />
Place the phone with the back of the phone facing you. Pull up the back cover from the finger grip at the top of the cover.<br /><br /><b>Note:</b> Always turn off the power, and disconnect the charger and any other device, before removing the cover. <a></a><span>Avoid touching electronic components while changing the cover.</span> Always store and use the device with the cover attached.<br />
<b>Remove the battery</b><br />
After you have removed the back cover, insert your finger into the finger grip, and lift the battery from its compartment.<br />
<b>Replace the battery</b><br />
<li>Insert the gold-colored contact end of the battery into the battery slot. </li>
<li>Push down on the other end of the battery to snap it into place. </li></ol>
<b>Replace the back cover</b><br />
Place the back cover on the phone bottom first so that the cover tabs align with the slots in the phone and press the cover moving from the bottom to top until the cover is securely in place.
Always remove the battery instantly when you cell phone gets wet. Remove the battery. There are two screws in the battery compartment at the bottom. There are two rubber plugs on the back side of the phone at the top. One one each side of the screw that unlocks the battery compartment. Remove the plugs and you will see the other two screws. Remove all four screws and gently pry apart the phone. Mine is easier to start from the top.
Once it is apart you will see where the ribbon cable attaches to the Printe Circuit Board (PCB). It doesn't look like it but that plugs on to the board. Gently pry up on one end. (I used my finger nail) Be carefull not to tear the ribbon cable. Once you have that loose take the PCB out of the phone. Remove the two very small screws (there's only two on the board) that hold the shield on the board and remove it. Now all you can do is clean the PCB. I would use warm water and a tooth brush but be gentle. Be sure to get where the ribbon cable pluged in good and look at the plug on the ribbon cable cleaning it as well. The ribbon cable is very easy to tear. Be carefull. Dry all parts thoroughly. Use a hair drier or let it sit for a day. When reassembling the phone be sure the ribbon cable is snapped back into place. You will know because it will stay there if you gently pull on it. Reinsert battery and good luck. Hope this helps.
Kellie is right on with the keypad repair. We have 4 handsets, for about 2 years now, and are very happy with the system. However, the most used phone started giving us fits with the '3' and the 'off' buttons not working. I washed and dried my iPod nano [in the laundry by accident], and was able to take that apart and get it working again so I thought what the heck-lets have a go at this larger Motorola phone handset. I actually did this before I saw Kellie's post, and after getting most of the phone apart, I decided to do a search for hints-when it felt I was about to crack something. After getting the phone apart, and cleaning it with a Q tip and rubbing alcohol it works perfectly. I considered calling Motorola and "demandimg" replacement handsets, but I am happy to be able to fix it myself. Here is what I did: 1] remove the clip- at first you'll think this thing is frickin glued or welded on, but you actually just need to spread the "wings" on the side of the phone outward, and you'll successfully remove tabs "A" from slots "B" 2] remove battery cover and remove battery-should unclip easily 3] remove 2 screws in battery compartment 4] remove the small plate on the back of the top of the phone just abouve the clip you removed. Use a thin screwdriver and pry from the bottom of the panel, as its like a door that will want to "swing up" and out 5] remove the 2 screws you have now exposed-they are the same size and type as the 2 screws you removed from the battery compartment 6] now your nerve will be tested. You need to seperate the phone into 2 halves- a front and back. As you do this, you will think you are gonna crack either the front or back plate in half. If you can trust us, and understand that the rubber "grips" on each side of the phone are the only thing really holding the front and back together you can win this struggle. Its hard to explain, but the rubber grips on each slide have a number of slots, and the front and back halves slide into these grooves snugly and at a 90 degree angle. You could just grab one end of the rubber grip and yank away like its a zipper, but I didn't do this because I didn't want to stretch or tear the rubber and have the phone look like hell after I put it back together. There are also 3 plastic "clips" one on one side and 2 on the other, but these are nothing. Defeat the rubber grips and these 3 little clip things you won't even notice. So take your time, and eventually you should get the front and back halves of the phone apart from each other and the rubber grips. 7] remove the 2 screws holding teh circuit board to the faceplate. The circuit board should come out easily-be careful with the soldered red and black wires to the speaker. When you take circuit board out it will still be tethered to the faceplate by the speaker wires. 8] take Q-tip and rubing alcohol and wipe all copper contacts and backs of rubber buttons like a wild man [wild woman] 9] let dry [a few minutes], put back together in reverse of way you took it apart- little stubby antenna will possibly fall out at some point, just set it back in when you put two halves back together, then enjoy Utopia as your phone will now work like it did when you first took it out of its stupid box !!!! Any questions? post a comment and I will try to answer them good luck, its really pretty easy ! If sexy Kellie can do it so can you !
Start by removing the battery and the four small Phillips-head screws around the battery. Next, remove the plate on the back of the phone, below the battery panel. The panel is stuck in place with sticky foam and might be hard to peel off. Then remove the two small phillips-head screws. Next use a tiny (glass repair kit) flat-head screwdriver to pry the two halves of the base apart at the seam.
This is where it gets tricky. Gently take each piece off one-by-one. But to separate the screen you have to slide it half way and hold it in place while you unplug the ribbon cable from the circuit board in the base of the phone. Then disconnect the arm from the slider and slide the phone open to remove the two screws behind the silver stickers on either side of the camera "shutter". Now pry the slider housing apart as with the base.
As far as I know no one has directions for this.Your on your own.You need to take all the screws out of the phone.The phone basically snaps together.your going to need a security bit type screw driver to take out the screws.Take the phone to a hardware store or sears and check to see what size the screws are.I believe your going to need a number 7 security bit..some times there called a hex key also.You need to take off the back bottom cover.it snaps on.there are 2 screws under the cover.and there are 2 screws on the top of the phone in the back also.you need to unsnap the phone covers apart.Be careful because there is a separate piece that covers the cable and attaches to the phone.The cable runs through that piece.Your going to have to remove the top screen from the casing.No easy way of doing this. just use a skinny screw driver and gently pry it apart till you can pull it apart.You can see where it goes into the casing.After that you may need to take off the silver metal screen over the lcd screen.You can see the cable attaches to the bottom socket on the far left and the other end to the board for the phone.I think there is a piece also covering the cable or bottom part of the lcd screen. that snaps apart but is hard to snap together again.It's round and looks like one piece,but it's actually two pieces.Since both phones are the same,just use one as a guide how it goes back together.I may have skipped a step or two but that's basically how it comes apart and goes back together.Once you take one apart you can see how it's put together and reverse the steps.
Always switch the device off and disconnect the charger before removing the battery. The SIM card and its contacts can be easily damaged by scratches or bending, so be careful when handling, inserting, or removing the card.
1. Slide the release button (1), and remove the back cover (2). 2. Remove the battery (3), and insert the SIM card (4). 3. Insert the battery (5), and replace the back cover (6).
To solve this problem, the phone must be taken apart. Don't worry it is not that hard. No knowledge of quantum mechanics is necessary.
1) Remove the back cover and remove the battery.
2) Remove the 4 screws. (There is a screw at each corner)
3) Pull the phone apart from the bottom (The top will remain attached for now)
4) Firmly press silver area (near the top) in order to separate from the back of the phone. Then, slide the silver front of the phone down (this will remove the inner, paper clip like, antenna)
5) Locate the 2 screws on the circuit board and remove them.
6) Carefully, turn the circuit board over. There will be a thin white layer of plastic on the other side.
7) With a dry napkin or cloth (something that won't shed), wipe the surface of the white plastic. This will remove the small amount of oily residue. (be careful not to lose the white surface, if it falls off, just put it back as it was)
8) Just under the white plastic surface will be a small silver circle with a black top. This is the speaker that allows you to be heard. With the cloth, touch the black speaker cover several times. This will remove the oily residue. (it is ok if the black cover comes off because you can clean under it)
9) Before putting the phone back together, re-attach the battery and lightly press the circuit board to the face of the phone. Test the speaker by pressing "TALK" and rubbing your finger back and forth over the speaker opening. Listen for a light whipping noise while doing this. IF YOU HEAR IT, hang up the phone, remove the battery and proceed to put the phone back together. IF YOU DON'T HEAR IT, repeat the cleaning process thoroughly. Good luck.
PS - is it just me or was the suggested "MUTE" solution insulting.
when the back cover is removed the hard drive is automatically stopped. that may be the reason why you are not able to access the hard drive. This is normal, and is advised to always switch off the mobile before removing the back cover. It is not safe for the hard disk, it may crash and affect the life of HD
The keypad has some kind of defect. I think that over time the silicone mold-release agent from the keypad buttons works its way into the electrical contacts.
You can clean off the contacts with rubbing alcohol and a cotton swab. Here are instructions: