Aquiring a GPS signal

Daniel,

My 760 would not acquire a signal as well. When I opened the unit, I found that RF cable loose on the PC board in front of the HDD. The contact the RF cable snaps into had broken solder joints, which is amazing when you consider that this tiny connector is soldered to the PCB in three seperate locations. Let me add that if you don't have a lighted magnifying glass designed for this type of work, be ready to take it to a technician that does!

Anyway, I just wanted to say thanks for your expert advice and that I learned two valuable lessons over the last six months.....determine where a company's tech support resides befor spending $1000 and save your frustration and do your own research on the web.

Thanks Again,
Greg

Hi,
If you have any signal problem again please follow the steps given below it works..,
NOTE: If you are trying these steps from your vehicle, it is
Recommended to follow when the vehicle is in a stationary position.
Make sure that the device is exposed to the clear view of sky.

With the antenna pointing upwards, remove the antenna and then re-insert.
Swivel it up and down to make sure its securely placed.
wait for few mins and check the signal indicator.
Still not working,

• Turn on the unit and select any user.
  
• Make sure that the antenna is in the upright position and the unit has
  a direct line of sight with the sky.
  
• Select 'Option' from the keypad.
  
• Then select 'Configuration'.
  
• Scroll down to select 'Diagnostics'.
  
• Scroll down again to select 'Initialize GPS'.
  
• At this point you would receive two options, 'Yes or No' - select 'YES'.
  
• Now scroll down and select 'Set GPS Position'.
  
• Enter your City, Street name and number at the corresponding
  prompts.
  

Hi Daniel, Please let me know how to get user menu on Magellan 760, you suggested to rest the GPS data go to user menu press the zoom out key press the zoom out key. Thanks Nadeem

Ggleed, On the 760 unit, I would try: After resetting GPS user data, make sure the problem still exists before proceeding. 1. Resetting GPS user data- At the user menu press the zoom out key (-) and the repeat button at the same time. Once the menu appears select reset GPS user data (that may or may not be verbatim but it's not the Reset user data one). 2. Reset user data Resetting user data will cause you to lose all of your POI's and user information, which of course can be re-entered manually. So, depending on how much info you have on your unit and if the time delay is that much of an issue you can do the same process as before except this time do select reset user data. 3. Check RF cable connections This involves opening the unit up. This is at your own risk. Once the screws are out you will see a either gray or black cable going from the main board to the I/O board (the board screwed into the rear housing) Check both sides of this cable as the side on the I/O board has a history of either coming undone or the soldering on the I/O board connector is loose. Unplug each side of the RF cable to make sure the solder connections are solid. If this is the problem, then you need to either find a soldering iron or find someone who can re-solder it for you. This is not an uncommon find in the 760's. Hope this helps! -Daniel