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Acer 5610 built in webcam

I have only had my computer for less then three months. Now all the sudden my built in webcam wont work. I don't use my laptop often especially the cam so i don't know why it's acting up. I am very careful using it and take extra good care of it. Everytime I tun it on a message pops up stating there is a problem and the cam quit working and microsoft would look for a solution but it may take a few. The solution it comes back with is a problem occured to make it quit working. Please help me out I bought this laptop specificaly for the built in cam. Thanks to anyone who has an idea. The cam is a acer orbicam and i have windows vista.

Posted by charity fugate on

  • 5 more comments 
  • Anonymous Nov 11, 2007

    My problem states that it is not a JPEG file: starts with 0x42 0x4d once you click on the start icon.

  • Anonymous Feb 28, 2008

    the aser orbi cam stop worked... the lap is expensive and isn't possible that the program don't worked with a clear solution

  • Clayton Neubauer
    Clayton Neubauer May 10, 2008

    I have the same situation, it says there is a problem but it don't offer a solution. HELP

  • shay08man May 14, 2008

    I've had my almost a year and i'm having the same problem.

  • gee1969 Aug 27, 2008

    my in built webcam is been deleted and i want to reactivate it and bring it back

  • Anonymous Oct 05, 2008

    I've got the same problem, i have an Acer laptop, and it's frustrating cause i have a friend over seas who is n yahoo, and my cam won't connect at all

  • bismin May 11, 2010



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** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install or Guides and Manuals if needing Orbicam instructions - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

Posted on Feb 02, 2008



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I work on this 4 days :)and ...dont instal usa driver to web camera go to europa ftp driver suport page and instal driver to your computer from this page 

Posted on Nov 19, 2007



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Hi Friends,
Problem with
Acer Aspire Notebook Or Laptops? Just visit the sites..
For any Software problem you can visit a link by just Click Here .
For any Hardware problem with this Notebook you can Click Here

Posted on Jul 22, 2010


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Firstly try a system restore, start>all programmes>accesories>system tools>system restore and choose a date before you think the problem started. if no change, then click on start>computer, then at the top of the next pop up window, you'll see system properties, click onit and then in the next window (top left) you will see device manager. Click on this then micrososft managment console will ask you to press continue, lok down the list to imaging devices and click the '+' sign and see if there is an acer orgbicam, if so right clck on it and select uninstall, next reboot the notebook and it should reinstall itself. If you see in the list any yellow exclamation mark saying unknown device; this may be your cam if you have not got the driver installed, right click on the line where the exclamation mark is and select update driver and if you have a driver installed on the system it should install automatically.

Posted on May 29, 2007

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