My notebook does not have a serial printer port so I used a Belkin serial to USB cable. However, it will not print a test page. I also tried to print from HP IPAQ rx3715 infrared port and the devices does not recognize the printer and only shows HP as a manufacturer of printers in Print Manager. I have followed all directions that came with the printer to the letter.
What make/model is the PDA that you're trying to use to print with via the IR port?
Posted on Aug 06, 2007
The problem may be that the driver is pointing the printer to print via the serial port, so you will have to go to the printers and faxes folder and see if your printer is listed, if so right click and select properties, then in the next window, click on the 'Ports' tab and you will have to click configure port to change it to usb.
Posted on Jun 04, 2007
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The printer now works; however, the only USB port available was for my office laser printer. I tried that and it did not print the test page. Then I got the bright idea to change the batteries in the printer. I did so, went back to my original configuration using the serial port #7 (where the Belkin is located) and it worked. I guess the batteries that came with the printer were weak. I feel kind of dumb in not trying this before. Yet, I'm still unable to print from PDA via its IR port and any suggestions you might have would be appreciated.
Thanks,
Doug
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