Hp scanjet 4300c pc reconizes and everything goes fine till the scan happens and it starts to come on the pc screen , then its all black. No picture image. Any sujestions?
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1.From "My Computer" right click the appropriate Brother FAX, MFC or DCP machine.
2.Select Get picture using Scanner Wizard.
3.Click "Next" at the welcome screen.
4.Select the save options that you require and click "Next".
5.The Wizard will now start to scan using the settings you specified.
6. Select the "Nothing. I'm finished working with these pictures" and click "Next".
The images will then be saved to the the location that you specified in step 4.
later you can attach the scanned file to your outlook express.
Hope this helps, but there's no specific model number, but here's a description:
Round barrel connecter with a positive center. Voltage regulator, power supply,
powersupply, inverter, adaptor, adapter, transformer INPUT: AC
100V and OUTPUT: +12VDC/1.25A (12 Volt 1250mA)
I am assuming that you're using the XP operating system. If it's another operating system please do tell me.
I see that it's a problem with your software (that came with your HP scanjet). I use a Samsung at home, so I have not used it. However, here's a tutorial to scan WITHOUT using your HP software
Looks like something happened to the CCD when the scanner was moved. The CCD is what captures the image and it's not user servicable. Got to call HP for service.
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