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No picture on scan

Hp scanjet 4300c pc reconizes and everything goes fine till the scan happens and it starts to come on the pc screen , then its all black. No picture image. Any sujestions?

Posted by Jan Helferich on

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Anonymous

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Reinstall your Operating System of the Device .

Posted on Jun 28, 2007

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1.From "My Computer" right click the appropriate Brother FAX, MFC or DCP machine.
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Scanjet 4300C

Hope this helps, but there's no specific model number, but here's a description:

Round barrel connecter with a positive center. Voltage regulator, power supply, powersupply, inverter, adaptor, adapter, transformer INPUT: AC 100V and OUTPUT: +12VDC/1.25A (12 Volt 1250mA)

And, a photo:

a0529e1.jpg
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Scanjet 4300c doesn't work with Vista????

Try it again but be sure you have Vista Service Pack1 installed sucessuflly.
Use the last driver update from Hp.com sj655en.exe (for XP) but it will work fine for Vista.
Go here for more encouragement: http://groups.google.com/group/hp4200c-scanjet-does-work-under-vista?hl=en
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Hp scanjet 7650 urgent issue...

I am assuming that you're using the XP operating system. If it's another operating system please do tell me.

I see that it's a problem with your software (that came with your HP scanjet). I use a Samsung at home, so I have not used it.
However, here's a tutorial to scan WITHOUT using your HP software

http://www.microsoft.com/windowsxp/using/setup/hwandprograms/printfaxscan.mspx

Since it's urgent,

Cheers
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Hp scanjet 7650 urgent issue...

just reinstall scanner driver and software
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