Question about Altusen Aten CS62U-2 Port USB KVM Switch

6 Answers

CS62U 2 Port USBKVM Switch not switching

Have purchased two of these first one would only switch beteen computers in one mode using the A key, then the video failed on it, second unit will only switch to first computer to be turned on then will not switch at all, using pc on XP and Mac on OSX.Are there reliability problems with this unit.

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  • Philip1950 Mar 27, 2008

    I ran an Aten CS-62U for around 12 months or so using it with a Mac G3 and a PC and using a Mac keyboard and MS mouse. Worked perfectly. Then one day a couple of weeks ago, the switching simply would not work. Could not go from PC to Mac, and the little light showing the Mac was on on the CS-62U would did not come on. In that configuration, I had the Mac as 1 and the PC as 2.
    Figured it had just died. Now I need to link two PCs using a KVM, bought a new CS-62U and same thing. I cannot invoke the the Hotkey Mode at all to activate the switching device. My email is [email protected] if anyone has any suggestions.
    Phil

  • Anonymous May 26, 2008

    I have the same problem with a brand new CS62U 2 port switch not switching between 2 PCs. Neither the hotkey mode or double clicking scroll lock works. WOuld be grateful if anybody has an answer.



    Wahbit

  • avaenuha Mar 15, 2009

    I had a blackout that reset both my systems yesterday. When they came back, the KVM would listen to the keyboard during GRUB (so I could choose my OS) but not afterwards - it wouldn't even pass the mouse or keyboard info through to the system. (I know the M&KB work because I tried plugging them straight in - they work fine.)

    I just tried swapping my receiver to the other USB port, and it would let the keyboard and mouse work on the first system, and scan between the systems, but I couldn't *stop* it scanning, and it wouldn't pass keyboard or mouse through to the second system, only the first (in fact, I think it was passing ALL the commands through to the first system).

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Are you sure, the usb cable belonging to the keyboard is plugged in the appropriate slot?
I have a wireless keyboard/mouse, so I have only 1 usb cable going into the switch. The first time, is plugged it into the slot of the mouse, and the switch did not work, so I plugged the cable in the other slot, and now everything works properly.

Posted on Jun 14, 2008

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I've been trying to switch between two PCs and it would only let me use the keyboard, mouse and monitor of whichever booted up first. It wouldn't let me switch between them. It would let me go into hotkey mode when I used the numlock key and the - key from the number keypad on the right of my keyboard. When the capslock key light and scrLk light where alternatingly flashing, I then pressed either 1 or 2 on the number pad (right hand side of keypad) and then enter. This worked! It won't work if I use the normal number keys above the standard (QWERTY) keyboard!

Posted on Jul 28, 2009

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You might want to try moving the RF receiver to the other USB port. I had a similar problem where the Scroll Lock would not work (and thus no switching), and swapping the RF receiver to the other USB port resolved it. (Don't know why though)

Posted on Aug 18, 2008

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I emailed the manufacturers who were very friendly and had a few suggestions, none of which worked. In the end they suggested I return it to the retailer for a replacement. I have done this and the new one seems to work OK.

Posted on Jul 15, 2008

I trashed mine and bought a manual switch version, works flawlessly even with bluetooth keyboard.

Posted on Jun 14, 2008

How about try to press "Scroll Lock" twice??

Posted on Jan 07, 2008

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Related Questions:

1 Answer

I am using CS62U, I have a wired gaming keyboard and a Microsoft wireless mouse both plugged in but mouse not working good/ in order
problem mouse
replace the batteries or get a new mouse

Sep 20, 2016 | Aten Technology Petite Cs-62U - Kvm /...

1 Answer

Hi, I can't remember what buttons to push on my keyboard to switch from one computer to the other with my belkin 2 port kvm switck? can you help me, Ive just set up the system in another office. Thanks...
Short answer:
There are two ways to switch from one machine to the other with the keyboard
1. Press Scroll Lock key twice, then the Up or Down arrow key.
2. Press Scroll Lock key twice, then enter 01 or 02.

Long answer (from the manual posted at www.belkin.com):
You can select which computer to operate by either the front-panel push button
located on the top of the Switch or through hot key commands. Note that it will
take 1-2 seconds for the video to display after switching. This is due to the
refresh of the video signal. A re-synchronization of the mouse and keyboard
signal also takes place. This is normal operation and ensures that proper
synchronization is established.
You can conveniently change ports on the Switch through a keyboard command
sequence using the "SCROLL LOCK" key and up and down arrow keys. To send
commands to the Switch, press the "SCROLL LOCK" key twice within two seconds.
You will hear a beep for confirmation. Then you can press the up or down arrow
keys to switch between ports.

You can switch directly to any port by entering the Switch port number you wish
to use. For example, if you press "SCROLL LOCK", "SCROLL LOCK", "2", the
computer on port 2 will be selected.
AutoScan Mode
In AutoScan mode, the Switch remains on one port for eight seconds before
switching to the next. This time interval cannot be changed.
To enable AutoScan mode, press "SCROLL LOCK", "SCROLL LOCK", "S".
Note: There is no mouse or keyboard control in this mode by design, in order to
prevent errors. If it were enabled, the user could move the mouse or use the
keyboard while the KVM Switch is switching to the next port. This could interrupt
communication between the computer and Switch that might cause erratic mouse
movement, or result in errant display of characters when using the keyboard.
To disable AutoScan mode, press the space bar.

Feb 05, 2011 | Computers & Internet

1 Answer

I have an Aten CS62US 2-port KVM switch that has been given to me. I am using a mac keyboard on a wintel PC. Can anyone tell me how to setup the hotkey so I can switch between machines. Many thanks in...
Reading a manual would be more useful, and if not please find out how to do configure the hot keys of a kvm switch at kvmstuff.com.

Jan 04, 2011 | Altusen Aten CS62U-2 Port USB KVM Switch

2 Answers

Cannot invoke hotkey function to switch computers .Directions say use num loc key plus minus key and release num loc but this doesnt work.
Make sure your keyboard and mouse are plugged into the correct usb slots on the switch. One is labled for keyboard, and the other for mouse. If you mix these up, those hotkeys will not work! :) Also, a much better hotkey for this switch is to tap scroll-lock twice. This automatically switches, so you don't have to hit multiple buttons.

Feb 18, 2010 | Altusen Aten CS62U-2 Port USB KVM Switch

1 Answer

Can't switch
Make sure your keyboard and mouse are plugged into the correct usb slots on the switch. One is labled for keyboard, and the other for mouse. If you mix these up, those hotkeys will not work! :) Also, try tapping scroll-lock twice to switch. It's much better than trying to use the num-lock + and - keys, since it's only a two-way KVM. Tapping Num-lock twice automatically switches, so you don't have to hit multiple buttons.

Oct 24, 2009 | Altusen Aten CS62U-2 Port USB KVM Switch

1 Answer

Not working
Make sure your keyboard and mouse are plugged into the right USB ports on the switch. If you plug the keyboard into the mouse USB port the hotkeys will not work! The USB ports on the KVM switch are labeled under each port, with a mouse and keyboard icon respectively.From the Quick Start Guide/Manual: The Numlock hotkeys are listed as:
[Num Lock]+[-] [1] Switches to output 1
[Num Lock]+[-] [2] Switches to output 2
[Numlock]+[-] [A] Auto-scans and chooses which ever port is connected.
Alternatively: Tap [Scroll Lock] twice to automatically switch between ports.
Note: I've never been able to get the Numlock key combinations to work correctly. I always just use double-tap [Scroll Lock] trick to switch.
If you get stuck with your scroll-lock and Alpha lock lights flashing, just hit [Esc] to fix it.
Source: http://www.aten.com/download/download.php#productGuide (Scroll down to "Quick Start Guide" and choose CS62U out of the drop down).

Oct 03, 2009 | Altusen Aten CS62U-2 Port USB KVM Switch

1 Answer

Hi, the CS62U is connected with an HP8750 (win2000) and a MSI WIND NETTOP 120 (win XP home). It works perfectly with the HP desktop but the mouse is not responding anymore.
Try this:
1. Disconnect your HP computer, so that only the MSI Wind is connected.
2. On the keyboard, hit [Numlock]+[-] then press [A] (this will auto-search for the computer that's connected, and connect both keyboard and mouse to that port).

Give XP a minute to detect new hardware. If XP does not detect the mouse, try plugging the mouse into a port directly on your netbook. If XP still does not detect the mouse, it's XP that's not detecting your mouse properly, not the kvm switch. :) If it does detect it, you should be able to then plug it back into your kvm switch and it should work at that point.
Note: if you get stuck with lights flashing on your keyboard, just hit [Esc] on the keyboard. That will reset the KVM switch.
Hope this helps!

Sep 24, 2009 | Altusen Aten CS62U-2 Port USB KVM Switch

1 Answer

Lost the instructions for the CS62U switch
here is the link to the aten website.

http://www.aten.com/download/download.php#productGuide

go to the select quick guide section and locate the model # in there,
p.s. its cs not c5

Aug 15, 2009 | Altusen Aten CS62U-2 Port USB KVM Switch

1 Answer

Only 1 light on leads work and only 1 coputer will work
That is the way it is designed, only the light of the PC you are controlling will be lit. Once you switch using the hotkeys, the light switches as well. 

May 08, 2009 | Altusen Aten CS62U-2 Port USB KVM Switch

2 Answers

KVM 2 PORT SWITCH
Yes try uninstaling the kvm switch reboot pc's install the kvm again and try another key and see if that works

Jan 29, 2008 | JustCom jc-102cp 2-port KVM Switch

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HI I have my CS62US switch connected to a standard microsoft keboard and mouse. But the mouse will not work when connected to the KVM, it moves a small bit when i move the mouse but only in one direction. The mouse works when connected directly to the computer. If i change to an other mouse will it work trough the KVM. It is the same on the booth computers. The computers connected is one 64bit windows7 and one XP, mouse is comfort mouse 6000.

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