Phone and answering machine are connected properly

REMOTE ACCESS

This section explains the remote access process for use with any touchtone

phone.

1. Dial the phone number for the answering machine.

2. After the answering system answers, press any numbered key on the

touch-tone pad to bypass the outgoing announcement, or wait until

the announcement finishes.

3. Enter the security code after you hear the tone.

4. Follow the voice menu to use the answering machine's remote functions.

The remote feature enables you to perform the following functions:

To Press this button

Review message 1

Play back messages 2

Stop message play back 2

Erase message 0

(during message playback)

Skip message 3

Turn off/on answerer 4

Review voice menu options 7
No valid dialing tones for 15 seconds will hang up the telephone line.

You can get the manual on the link below if you need page 31.

http://www.home-electronics.net/USER-GUIDES/26976_DOM_ES_CL_IB.pdf

Good luck

unplug the the power ,,leave for 30 seconds should reset

We called the phone company.....There was a problem up on the telephone pole. They fixed it, no charge.

No surge suppression on the RJ11 or the power right.....

Replace.....and make sure you add a little protection on there.

This is the time that love cannot help with. Buy yourself a new home phone where the massages will pile up. erase all massages on your mobile phone. It is time to buy a cell phone which will record all masseges that you've received.

I disconnected the RadioShack phone/answering machine and plugged in an old phone. At first I didn't get a dial tone, but in a minute or so, I did get one. I doublechecked the connection with the incoming phone jack. (I had checked this before, but didn't see anything wrong.) Again, I didn't see anything wrong, but maybe that did it. Also, when I disconnected the RadioShack from the incoming phone jack, I disconnected from my computer (I used to have dial-up connection).

Don't know which of my actions worked, but now I have dial tone on Radio Shack.
Hoooooooray!!!!

no dial tone on my cordless

I have no dial tone on my phones. I can receive calls and my answer machine works ok. I plugged another phone (an old phone) and I have a dial tone on that phone, but not on the new ones

If you have tried the phone base unit in the same jack that works correctly with your answering machine and you still cannot break dial tone, then you have a defective base unit. Jer

Plug out the power from the main charger and then plug in again. It needs to reset after they have gone dead. Immediately you can lift one of them off the charger and you will hear your dial tone.