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Printer will not copy or scan but will print

I have lost all icons etc for the copy and scan part of my printer. It will print, but not copy or scan. I can not find any mention of these sections of the machine anywhere on the computer. I am wondering if I have deleted them by accident? John

Posted by John Locke on

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Hi John, Even if you have deleted them by accident, you can always reinstall using the CD that came with the printer/scanner. If you want to do a clean install, then you would probably have to uninstall also the printer drivers and start from scratch. You may also not uninstall and set it up again. If you go this route, it is also possible that you will have two icons in your printer folder of the same hp printer. Assuming nothing is wrong with the hp, the scanner drivers and app would be reinstalled and presumably you will have access now to your copy/scan functions. Should like to download the installer/driver for you printer/scanner, it is available at (http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&product=79488&lc=en&jumpid=reg_R1002_USEN). You would have to select your operating system. Hope this works for you. Pls post again how things turn up. Kind regards.

Posted on May 29, 2007

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