Canon MultiPASS MP390 All-In-One InkJet Printer Logo

Question about Canon MultiPASS MP390 All-In-One InkJet Printer

2 Answers

Print color quality

My pictures look dinamite in the computer, but when i print stuff there is a blue hue to everything. The color quality seems to be distorted and i cant seem to adjust it out.

Posted by Frank Anderson on

  • 1 more comment 
  • Frank Anderson Jun 02, 2007

    i have tried every setting there is, i did suspect the problem to be in the printhead, but because its a new machine I wasen't sure, didn't know how to test it. I have a new printhead ordered thanks. the company says if it dose not work they will take it back. . . . .frank

  • Frank Anderson Jun 09, 2007

    Still waiting on a new printhead

  • Frank Anderson Jun 10, 2007

    New printhead came today and it works great. Thanks fellas



2 Answers


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 77 Answers

This is ink related. I know your computer isn't telling you are out of ink, but it really doesn't know for sure. It is an estimate at best. From what you describe, either your cyan or magenta ink is out. If the ink levels are OK, then the printhead itself is not functioning properly. Invest in a new printhead (which comes with whole set of ink carts so you can still use the ones you have later.) Have seen it many times Ed About done with this forum

Posted on May 31, 2007

  • Anonymous Jun 09, 2007

    Last heard you were waiting for new printhead. Hope it fixed the problem.

    Thank you for less than complemetary response to problem.





  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 12 Answers

It sounds as if your adjustments are off. Does this occur when printing from any program, or only a specific one? If any program, the setting has to be in the printer driver itself. Is there a "reset to default" somewhere in the driver? Under the "Color management" tab (Start | Settings | Printer & Faxes | Canon MP390 | Properties) there might be an "Automatic" setting - choose this. Also, go through all the tabs on the printer driver and turn off anything that might affect print output - you'd be amazed how many such settings there are. Hopefully, all you have is a tweaked setting which is causing trouble...

Posted on May 31, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Why does my KD-32FS170 32" Sony Trinitron screen have blue hues

If you turn all of the color out of the TV, the picture should be black and white. If that picture is not a true black and white picture, the TV will produce a color picture that has that behind it. It takes the proper mixture of red, green and blue light to produce white. This is something that is done inside the glass picture tube.
In your case, one color (blue is stronger) and the others are weaker.
It probably had not been used for a while. SOMETIMES, the weaker colors will get stronger with use. Adjust the brightness and picture controls to get the closest you can to a black and white picture, and then add the amount of color that seems right to you. Use the TV and hope for the best. It will improve, but 2%, 10%, or 50%; I do not know. The proper repair is to replace the glass picture tube, which is not an option at this time. So, turn it on, play games, and HOPE for the best.

Colour prints coming out with a lilac hue

check whether the printer is in proper mode or not

Red blue hue on picture

ur color setting has certain problem. from ur remote control go to color setting and set ur req.color

The picture on my Sony kp57hw40 has bluish hue to it. It is more visible when what you are watching is darker in color or lower in light. I have tried to adjust everything (color, brightness, etc,etc)...

I have first some information for you and then a possible solution.

A lot of these sets had problems with the 3 picture tubes---blue seems to be the most common--if you go to a unused video input and see anything other than Input 1 etc like blue background or even blue curved faint lines do not despair.

There is a fairly easy way to adjust this (not with the remote) I can tell you the procedure and it requires no parts and only moderate skill.

May I assist you here?


Want to print black and white. How?

Setting the font type color in a Microsoft Office Word document to black will ensure that the document prints the text in black. However, if there are images, graphics or photographs within the document, they will more than likely print in color or hued colors similar to black. To ensure that the entire document prints solely in black ink, you must set the color settings on your individual printer to black-and-white

1.Click "File" and then "Print." To open the print dialogue box using keyboard commands, press "CTRL" and "P" simultaneously.
2.Select the printer you are using at the top of the dialogue box under "Printer" and "Name."
3.Click the "Properties" button next to the selected printer. The dialogue box that appears is different for all users, as it depends on the type of printer being used.
4.Click on a tab, button or selection box indicating "Color." Most options include high-quality color, grayscale and black cartridge only. Choosing grayscale will print the document using various shades of gray and other tones such as blue or green that match the actual hues in the document visible on the screen. A photo or picture that may look black or gray could actually have blue undertones. To print purely in black and white with no undertones, you must select either "black cartridge" or "black and white only."
5.Select "OK" to return to the Microsoft Word printer dialogue box. Press the "Print" button to print the black-and-white document.

I hope you find it very helpful. Thanks.

I have a hp 3310 wireless. It prints in colour well but if you print in black most will be not clear although a line every so often is printed clearly. If you print the same document the same lines...

What you are trying to print is created in RGB. This means it is a photo that has been created in a color format that will ONLY print if you print it in full color. If you try to print your photo item in only black, it will only print what it sees in TV Colors, a combination of RED GREEN BLUE. This is why you will only get part of the image printed when only in black.

The only way to change it to print the whole image in all black, is to open the image you are trying to print in Photoshop or another professional grade photo program, and to change the settings of the image to CMYK, effectively, Cyan, Magenta, Yellow, Black. Then, change the image once again - to GREYSCALE. This will effectively change all the colors to a SHADE OF GREY, in different HUES.

Save the picture as a JPEG, and then print from the desktop, from your picture viewing software that came with your computer, and you will see everything print out from the black ink, in greyscale.

Color printing

To get the optimum quality print for your color prints of course everything has to be set just right. On your printer installation and print menu it will ask you if you want letter quality print or picture quality, make sure that you are using the right options in this case. Also be sure that all your ink cartridges are at least half full for print purposes. God bless you

Toshiba 65H80 has yellow hue.

Check you HD inputs or source. Sounds like the red stream is missing; maybe a loose cable.

Nec projector vt 660

could be bad bulb is it setting in right is coler wheel freeley moving

Yellow hue

1)Please verify your model # from back of set......

2)Reduce the color to minimum or tune in a black & white chan.
you should see gray, not yellow hue

3)Remove lower front grill cover & access panel.....locate the
focus / screen control block...turn blue screen control slightly,green and blue must mix to equal gray

4) reset color to normal level.......reassemble
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2415 Answers

Cindy Wells

Level 3 Expert

6553 Answers


Level 3 Expert

85241 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides