Hello ask4jon, I gave this advice at an earlier time and I think it applies here to. What I want you to do is to reset your router by locating the Reset button on the back of the SOHO TZW next to the LAN connection. Using a pointed object, press and hold the Reset button for 5-10 seconds. All settings are returned to the factory default settings including the password and the default LAN IP address of 192.168.168.168. The I want you to reenter your ISP information and configuration settings. Once this is done try to ping your gateway (ISP gateway router) address. Then try to ping the internet try to ping this address: www.dslreports.com This is the quickest way to get back to where you want to be without trying to redo a lot of configurations.
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Posted on Sep 04, 2007
Try this also.
Resetting Firmware if Firmware is Corrupted (Test Light remains on)
If the Test light remains on after 90 seconds, the firmware may be corrupted. Follow these steps
to load firmware onto the appliance:
1. To load new firmware onto the SOHO TZW, power down the appliance.
2. Wait 30 seconds, press and hold the Reset button.
3. At the same time, power on the appliance.
4. Continue to hold the Reset button until the Test light begins blinking.
5. Once the Test light stops blinking and remains lit, release the Reset button.
6. Open a Web browser, and type 192.168.168.168 into the Address or Location field.
7. A Web page displays the message, ?Firmware appears to be corrupted.? Click Browse to open a File Open
dialogue box. Browse to the location of the firmware file. A rescue version of the firmware is located on the product
CD.
8. After restoring the firmware on the appliance, go tohttps://www.mysonicwall.com and log into your account. Download
the latest version of the firmware and then upload it to your appliance.
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