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Re: I bought HP 940 XL some months ago and my printer...
What date has expired? Are you talking about the cartridge date? If yes then thats what HP is known best for: Making people buy cartridges all the time. Its said that most cartridges work fine even after their expiration date so you should try resetting the date on the cartridge. This explains it: http://www.ehow.com/how_7354802_reset-hp-940-chip.html
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Hi, The issue you are facing is that the cartridges this printer use have an encoded "expiration date".
This date is ~3 years from manufacturing. If you just bought this genuine HP supplies you should be entitled for a "free" replacement from where you bought them. As it’s ~3 years from manufacturing, this should reflect very poor inventory management practices from the place you bought it from … If these are refilled supplies, you should still be able to contact the brand of the refilled product and claim the supplies you just bought had "expired" chips.
Sadly this "exired" signal can't be override :( Sorry, Ed
One possible problem is that the new cartridge has an expired date. According to the manuel, the printer cannot use an expired cartridge. Check the date on the cartridge. Good luck. I am hoping to get a refund from Staples because I bought an expired cartridge.
Remove all the cartridges from the printer and check for expiration date on the cartridges, if the cartridges are expired, you need to replace them with HP genuine, use of refilled one's cause many issues.The cartridge that is compatible with this printer is HP 14 black and HP 14 tricolor.
To align the printheads at any other time:
Press Menu .
Press 7 , then 3 . (For the HP Officejet D 125xi press 3 , then 3 again)A page prints to confirm printhead alignment.
Pull out the printhead from the computer and check the date under "warranty ends" If the warranty period did not lapse, call HP technical support and tell them about the problem. They will replace the printhead for free. I have gone through 3 black/yellow printheads and I received the replacement printheads via FedEx within 1-2 days. They will send you a pre-paid envelope to return via U.S. Postal Service via US Postal Service.
If the Warranty date on the printhead expired, then you may have to come out of pocket to replace the printhead since HP will argue that they are not obligated to replace the printhead since the manufacturer warranty lapsed.
If this is the case, check to see when you purchased the printer. If the purchase was within a year, the retailer (i.e. Best Buy) is on the hook since there is a 1 year implied warranty on products such as printers, regardless of whether the expiration date on the HP printhead expired.
Hi..Its me,David..I found out what the problem was. My black cartridge was already outdated,lol..Can you believe that?? I bought the #21 from Walmart and put it in my printer,and with all of the crap that went on with it,i just happed to look at the expiration date and it was on the month before i purchased the darn thing..
I bought the cartridge on Nov.4,2007 and the expired date on the cartridge was October 15,2007..
Your Lexmark cartridges may be like my HP ones--they have a chip that the machine reads so they cannot be reused without doing some tricks to fool the printer.
My HP remembers the last 2 or 3 cartridges and also will not use ones that have passed the expiration date that is stamped on the cartridge. I'll tell you what worked for my HP.
Check the date on your ink cartridge. I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work. I had my printer stop in the middle of a print job. It was printing fine and suddenly would not print. So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go! Then I opened a remanufactured cartridge I had bought some time ago and inserted it. No go, despite the fact I could see ink coming from the jets. I finally gave up and bought a new HP ink cartridge, and it worked just fine. But it bugged me why the new one would work and the other two that seemed just fine would not. Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing. I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge. I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004. After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine. And that 2005 cartridge that would not work earlier is what I am printing with right now. Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge. You must say no to reflashing if HP tries to pull that on you. And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful. But, if you persist, you can get it to work.
Check the date on your ink cartridge. I bet it has expired. If you put in a "new"cartridge but it is even an HP one with an older date, it may not work. I had my printer stop in the middle of a print job. It was printing fine and suddenly would not print. So I refilled the cartridge with an ink kit I had on hand and reinserted it--no go! Then I opened a remanufactured cartridge (office depot) I had bought some time ago and inserted it. No go, despite the fact I could see ink coming from the jets. I finally gave up and bought a new HP ink cartridge, and it worked just fine. But it bugged me why the new one would work and the other two that seemed just fine would not. Later I learned that HP has a chip that reads the expiration date on the cartridges and that is what keeps those old ones from printing. I found one trick of setting my date on my computer back to a year earlier than the exp date on the cartridge. I saw the date on the remanufactured one I had tried earlier was 2005, so I set my computer date to today date but year 2004. After forcing me to do print alignments several times and take the remanufactured cartridge out and put it back, I got it to print just fine. And that 2005 cartridge that would not work earlier is what I am printing with right now. Be advised, though, if you try the date setback, that HP printer will buck and try every way to not let you use that old cartridge. You must say no to reflashing if HP tries to pull that on you. And you will take out and put back that same cartridge multiple times and keep printing alignment sheets 3 or 4 times before you are successful. But, if you persist, you can get it to work.
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