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Question about Rio Forge Sport Digital Media Player

4 Answers

Player says "restarting" but never restarts

When I turn my Rio Forge on it immediately goes into "Upgrader" mode. I am able to reinstall the firmware, but when it's finished installing, the message "restarting" appears on the screen. Problem is, it never restarts -- it just stays in that mode until I turn it off. When I turn it back on it's in the "upgrader" mode again. I would be most appreciative of some help!

Posted by Peter Martz on

  • Peter Martz May 28, 2007

    Thanks. I can't find a pinhole on this model, but I appreciate the suggestion.

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4 Answers

Anonymous

Yes, let it fall on the floor once, it will start again hopefully, but be careful not to break it.

Posted on Aug 27, 2007

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Anonymous

Mine does the same thing. Smash it on the dashboard three times then try to turn it on. After about thirty smashes(or ten trys) it will turn on. this is tough to do while smoking and drinking coffee so be careful. Try it sober first.

Posted on Jul 03, 2007

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Anonymous

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I've had problems resetting my Rio Forge and found on their website this method which has recovered my Rio many times. Pull the battery out and leave it out for several hours, if it still doesn't work, leave the battery out longer. This discharges all internal voltages (BTW, if you are careful, and somewhat "tech-y", you can speed this up if after pulling the battery out, you carefully put an alligator clip across where the battery was). But don't damage the Rio's battery clips!! Rio Forge Support website: http://www.sonicblue.com/support/rio/product.asp?model=265&SKU=90260558

Posted on May 31, 2007

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  • 883 Answers

Look for a small pinhole to reset the device..to bad RIO did not provide a way to "go back" in case of failed firmware

Posted on May 28, 2007

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1answer

My rio forge player is showing "upgrader"

When mine did this it meant the firmware inside had gotten corrupted. It started working again when I reinstalled the firmware. The official firmware is available at the official website, and wikipedia promotes an unofficial firmware that provides more features.

For either of them, plug the unit into the USB port of your computer, then run the utility to upgrade the your Forge.

(Eventually, my Forge's internal memory storage died - it still play music from card memory, but every time I turn it on I have tell it my language is english etc.)

I hope that helps.

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My rio carbon is stuck in upgrader mode and i cant get it off its been like this for three weeks

http://www.digitalnetworksna.com/support/rio/product.asp?prodID=215

Go here and download the firmware.

First Reset your player, Do not turn back on. Plug it into your usb cable. Download your updates then run them.

Do not touch your player till your done.

It worked for me. Right now it started to charge. I

I went here for a solution. Then ended up providing one. He he he. Good Luck.
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Rio Carbon Stuck in Upgrader Mode

Hi Allyson,
This is a problem which I have encountered alot with my Rio Carbon.
A solution which always works for me is to hold the player face down in my left hand and then slap the back of it with my right palm a little harder than I would if I was winding a baby.
Best wishes, I hope this works for you as it does for me.
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Rio forge 512mb problem.

http://www.digitalnetworksna.com/support/rio/product.asp?prodID=213
Download firmware update ( same for ALL Forge players)
Install upgrade (run program from your desktop)

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Rio forge 512mb problem.

When this happens to me (it does every few months), I re-flash the software following the instructions that come with it. Then the annoying "upgrader" message goes away for another few month. I use version 1.33 in my 512 forge.
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Error Message

Had this trouble 2 times.. remove battery and let it sit for about 30 min...

Then install battery if no better than reinstall firmware.. V 1.33
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Rio Forge 256Mb Mp3 Player

I had the same problem and, after scouring the internet in search of a solution, found nothing. So I started messing around with things. About 5 minutes ago I came up with something that worked for me! I'm still in 'testing' mode but it's playing some ACDC now so I'm happy. ;-)

My first step was to download a firmware 'update'. I'm not sure if it's newer or older than the firmware that I already had in there, but it works so what the heck. It's version 1.16 and is available for download here:

http://www.opendrivers.com/downloaddriverlink.php

Filename is 'RioForgeFlash_116.exe'

To update the firmware, I connected the player via the USB cable. It will power itself up automatically - make sure you have a fresh set of batteries in it. Once it powers up, turn it off but leave it plugged in via USB. Then, power it up again but press and hold the mode button (the small button on the face, to the left of the main navigation buttons. It's the one you use to select different play modes etc.). It will power up and display 'UPGRADER'. From this mode, run the udate file (RioForgeFlash_116.exe); it will update the firmware in the Forge.

Once completed, my Forge interacted normally with the Rio Music Manager and I was able to upload music to it again. I did lose all the music that was in there and on the storage card, but that's better than having a useless MP3 player!

Best of luck!
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My Rio says upgrader when I turn it on

UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA
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Upgrader message

I've had the same thing happening and have been scanning the net for help. I finally got the player up and running, although I've lost aaaaaaaaaall my music....but at least I can stop shopping for a new player (for now). It was suggested on another site I plug it into the wall and keeep hitting reset and power in any random order. I would get strange things happening but it finally went back to normal and is now working again. There was no formula, just keep playing with the power and reset while it's plugged into the wall. I hope this helps.
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Rio forge

Sorry for reverting to the basics, but have you tried taking the batteries out of it? That should revert it to its basic configuration.
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