My sandisk rhapsody when i plug it into the usb it doesn't say charging it just goes back and forth on the start up screen.
sometimes staying frozen with the rhapsody screen on.eventually it will say power to low and shut down.
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8,597 Answers
Re: battery problem ???
Try the firmware upgrade first
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
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Assuming the computer puts out enough juice, yes. Not all USB ports do.
Plug it in, and the Sansa should say "Charging" if it is charging. If it doesn't, try a different USB port if possible. If your computer has ports on the front/side and on the back, the back ones are more likely to put out sufficient power.
There should have been a cord included with the Sansa. It has a standard USB connector on one end and a rather flat connector marked "Sansa" on the other other end. This end goes into the slot at the bottom of the Sansa, with the "Sansa" label up (on the same side as the screen on the Sansa). The other end goes into a USB connector on a computer. Leave the computer powered on to deliver power to the Sansa.
You can download a copy of the manual from the manufacturer's web site at http://www.sansa.com
Depending on what kind of OS you are running you may be able to reinstall the software that came with your Sansa. The problem of not reading your mp3 may be that it is plugged in to the same USB port over and over again, try different ports. If that doesn't work try downloading Rhapsody, i use it for my mp3 players and it works great.
Here is a link for the Rhapsody player: http://www.brothersoft.com/downloads/rhapsody.html
If you've used the player while hooked up to the charger this often kills the battery and you will need a new one.
Never use a phone or battery operated device through the charger. Always just let it charge!
Has it held a charge before?
Jack
USB Cable Make sure that the USB cable is properly plugged in and use the original cable.
Computer in Hibernation mode Make sure the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.
USB Port 2.0 Make sure the player is connected USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Make sure to update firmware by downloading and installing the Sansa Firmware Updater.
Run the Sansa Recovery Tool from Sandisks' website and start over from scratch. Usually this problem is caused by trying to transfer too many songs at once, but any number of Rhapsody errors could have caused this.
hmm. The hard drive itself could be messed up. The hard drive can easily be formatted by right clicking and formatting it. Though I am taking the easy way out here to fix the problem.
is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!
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