My sandisk rhapsody when i plug it into the usb it doesn't say charging it just goes back and forth on the start up screen. sometimes staying frozen with the rhapsody screen on.eventually it will say power to low and shut down.
Try the firmware upgrade first
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.
Posted on Jul 06, 2008
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