Downloading Images from Camera to laptop

check for compatibility after the win 10 update or update the drivers for the camera by going to the camera manufacturer web sit downloads and downloading from there

If the pictures look normal when viewing them on the camera but have this color distortion afer downloading them to the computer it sounds like they are getting corrupted during the transfer. Try a different USB cable if you can or try downloading them to a different computer to see if the problem persists and if the same images are displaying the same problems.

Best regards,
Bob

In the camera setup menu there should be a backup option that allows you to copy the images from the internal memory on to the xD picture card.

try using other cable, maybe your cable is already worn out (or has some disconnection). if your camera comes with a memory car, try using a card reader to transfer your photos

Has this been happening all the time since you got the camera?

My guess is that If the camera starts up again after powering off, it probably isn't the battery.

Can you try downloading only half of the images at a time? I'm thinking it may go into sleep mode after awhile if you're downloading a lot of photos. What format are you using, jpg? RAW? raw are really big files. What's your megapizel size?

Bobbi
Mercouri Media

Check under the Set Up Menu and go to USB.  Ensure it is set to Mass Storage before you connect the camera to the computer.

I don't have this model of Camera, but I think you should be using the same Canon software. Try going to your PC, go to Programs and going to the Canon Utilities folder. You will see a CAMERA WINDOW folder that has another CAMERA WINDOW folder that has a CAMERA WINDOW application. This should allow you to set the way you can download images to your PC. You can tell it to have your camera have the download options and have new images downloaded by date.

Hi, You cannot download pictures to mp3 player-you must have an MP4 or an mp3 player/camera that can accept .jpg images-Mp3 players typically just will play MP3's which is a Music format- If you send model number I can certainly tell you if your player has capability to download .jpg images-hope that helps! .

The popup would be the windows wizard wanting to assist with downloading image files. There's 2 popups one is the wizard and you'll click on transfer images & it walks you step by step to download the images. The other one is just a one click option & you can copy the images files to your computer. But since those options don't seem to work for you - one solution would be to click on "my computer" and you'll either find your camera or memory card listed along side your computers C drive. If you're downloading images from the camera - it needs to be hooked up via the cable + the camera probably needs to be turned on. Some cameras also have a setting or button to turn in order to download the images.

The images are still on the card I would imagine Try these things. 1 if you are downloading via camera software as supplied on a disk Remove the software. 2.Try then to up load - Windows will find the camera all by its self. 3. To see in the images are on the computer Go to Start/Find/ and in the field type *.jpg This will locate every jpeg file on the computer/and Camera no matter where they are. 4.If you have no images showing on the card Go to www.konvar.com download PC Inspector This l;ittle program will recover any 'lost' images on the card or on your drive,