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If your HP Color LaserJet 4700 is printing with shadows, it could be caused by a few different issues. Here are a few potential causes:
Toner Cartridges: The toner cartridges may be low or empty, causing the shadows to appear. It is recommended to check the toner levels and replace the cartridges if necessary.
Toner Smears: The toner smears on the drum or the fuser can cause shadows to appear on the printouts. Clean the drum and fuser with a lint-free cloth and check if the problem persists.
Fuser Unit: The fuser unit could be malfunctioning and may need to be replaced.
Paper Quality: Using low-quality or damp paper can cause shadows to appear on the printouts. Use high-quality, dry paper for better results.
Printer settings: Some printer settings can also cause shadows to appear, such as toner density or print resolution. Ensure that the settings are set to the recommended level.
Dust or debris: Dust or debris inside the printer can cause shadows, Clean the inside of the printer and check if the problem persists.
It is important to diagnose the specific cause of the problem before attempting to fix it. If you are not comfortable with troubleshooting the problem, it is best to contact HP support or a qualified technician for assistance.
USB: Ensures that the USB connection from your computer to the HP product is working correctly.
Network:
Ensures that the network connection between your computer and your
network is working correctly. If the tool detects a network connectivity
problem, you will be prompted to run the HP Network Diagnostic Utility
for better results.
Spooler
: Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
Online status
: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Device manager
: Checks for problems in Device Manager that would prevent printing.
Print queue
: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port
: Checks the port settings for the HP product.
Driver
: Checks for alternate-driver settings.
Conflicts
: Checks for conflicts with other drivers, such as other printer brands.
Default printer
: Checks the default printer setting and prompts to select the HP product as default (optional).
Hi
The first thing you must check is the small scanner glass,this is the narrow glass that the machine is using when you use the dockfeeder,clean that glass and make sure there is no back dots on the glass.Even a small dot can cause lines on your page.But this lines will only be sen if you using the docfeeder.
The second probem can be the drum cartridge that is faulty.With this problem all your copies and printed pages will have lines.
If your drum is ok,the next thing that goes wrong is the fixing assy.
On a Dell3100cn changing the paper setting to covers2 helps.
Here is how I understand the problem:
The heating element does not always get hot enough and the toner gets smeared before is is fixed (in the photographic sense). Changing the paper type to covers2 increase the temp of the heating element eliminating the smearing.
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