Canon ZR300 Mini DV Digital Camcorder Logo

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Anonymous Posted on Nov 13, 2012

It beeps and says "remove cassette." when I press eject, the door opens but the eject mechanism will not work.

Says to eject tape, but it will not eject the tape. Now when I power it on, it says "condensation detected" then it beeps, then it says "remove the cassette." I have tried the reset and I have tried to tap the camcorder, but no luck.

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Anonymous

  • 1 Answer
  • Posted on May 29, 2007

SOURCE: Message reads eject. won't eject

My camera did the exact same thing. I called Canon tech support and they advised to unplug power cord, remove large main battery, and remove smallbackup battery. The small back up battery is under a small door under the main backup battery. With everything disconnected, turn camera to "camera" and then to "vcr" and then to off. Wait a few seconds. Put everything back together and try to eject again. The tech said that resets all the mechanical parts. However, it did not work for me. They now want me to send it to them for a paid repair. I have done some research on the internet and this is a VERY commom problem and it usually costs about $150 to correct via Cannon. Many times the problem occurs again. I am very very frustrated. I pulled my camera out last night to get it ready as my wife is 9months into her pregnancy. Now, I have to send my camera away for 5-9 days. Really really upset.

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Anonymous

  • Posted on May 13, 2008

SOURCE: Canon MV800i tape would not eject.

Put pedalfoot in camera, shake vigorously.

Anonymous

  • 3 Answers
  • Posted on May 20, 2008

SOURCE: "REMOVE THE CASSETTE" displays when I put in a tape.

Same problem appears on another thread at fixya.com
http://www.fixya.com/support/t260350-tape_acceptance

villagidit posted a solution there that worked for me.

The same problem exists apparently on the ZR200 which is where villagidit found the solution.

Basically all it involves is thumping on the side opposite the display. I tried the thump once with no effect. I gave it two more thumps and the problem went away. Not really a solution. But it was satisfactory for me to be able to get the camcorder working long enough to transfer all my DV video onto DVDR..

Seems something comes loose in these Canon camcorders (presumably a connector of some sort.) There are 10 votes for this solution on the other thread as of 5/19/2008.

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Anonymous

  • Posted on Jul 08, 2008

SOURCE: Canon Elura 100 won't eject tape

I have been having the similar problem. Try switching the power to off and then eject the tape in the off position. My finally ejected.

Anonymous

  • 1 Answer
  • Posted on Sep 19, 2008

SOURCE: Will no longer allow tape to load

if anyone gets an answer please could you post it on the website as i also have the same problem. What have all of you done so far with your camera's?

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Loading tapes

I had a similar issue where the tape bay would not lock in and engage the motor mechanism to load the tape. I removed the battery from the unit and let it stand for approximately a minute then reinserted the battery. The tape drawer closed first without a tape then reopened with no issue. I then inserted a new tape with no issue. I guess it needed a hard reboot.
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Cassette jam

I had this problem, and here is how it was resolved.

My cassette would not pop out when I opened the door with the camera turned on. When I turned off the camera and opened the door, it slid out much further, but still failed to pop open so that I could remove the tape. Then it slid back in.

Remove the battery, and have the camera off, but make sure the power cord is connected. Open the door until the tape slides out further than at other times. (Note: It intermittently slides out further when the camera is off. Sometimes it will not slide out any further than when it is on.) When the tape is slid out as far as it will go, quickly remove the power cord. The tape will stay in the slid-out position. Now, at the bottom side of the tape door there is a curved channel for a small pin to slide in. This channel has a 90% curve at the bottom of the channel to catch the pin, which holds the door closed. Push that pin back a little (toward the lense) to get it to go around that 90% curve, and the door will pop open so you can remove your tape. The ribbon of your tape will be jammed in the camera a little, so you will have to be careful and move the ribbon around a little until you can get it out freely.

This worked for me twice. I did not try putting a tape in again.

I hope this helps.
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