Question about Creative Labs ZEN SLEEK MP3 Player

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Creative Labs Zen Sleek backlight went out

The backlight went out on my Creative Labs Zen Sleek. I can't seen the screen unless in very bright light. Is this repairable?

Posted by Connie VanZandt on

  • kaylaboggs Oct 05, 2008

    my letters went from the normal white to red and i can barely read the screen unless i'm in a really dark room.

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I think there are brightness controls in the settings, I'm not too sure lol as my player isn't in the room with me. If there are brightness settings, make sure they're turned up and your backlight is not set to OFF. If the problem persists after this, you can get in touch with Creative an I think they offer a repair service if the product is not under guarantee anymore, but if it is under guarantee, enjoy a new player courtesy of the guys down at Creative. I hope this helps^^

Posted on Jul 13, 2007

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1 Answer

Creative Labs Zen Sleek "how to install battery"


I also have that Zen Sleek.... you have to remove first the screen which sealed in a glue, then the keypad... from there you will have access to remove the top and bottom platings. You will need a precision tool of Philips Screwdriver to unscrew bottom and top platings.

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u r facing a short circuit in the motherboard of ur device!

plz rate this post

if u can solve it in ur own u need to be Chinees - -

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1 Answer

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May 14, 2008 | Creative Labs ZEN SLEEK MP3 Player

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Apr 21, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen frozen on one screen even after I've restarted it.


hard drive sounds bad. has it been dropped?
try to do a cleanup
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative zen sleek frozen!


Try inserting a pin into the tiny 'reset' hole on the bottom of the device.

Nov 01, 2007 | Creative Labs ZEN SLEEK MP3 Player

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