Machine will not turn on.

Turn off and unplug the Keurig brewer. Remove the water reservoir from the machine, empty it into the sink and place aside.

Move the machine to the side of the sink with the back hanging over the sink. Locate the drain cap on the back of the machine, and remove the drain cap.

Empty the water into the sink. Do not tilt the machine more than 90 degrees while emptying to make sure all water drains. Replace the drain cap. Place the machine back on your counter or in storage if you do not plan to use it.

There were two versions of the Francis Francis X1; one without the logo (older) and one with. I guess your only chance is ebay; but why would someone sell the holder without the machine?

The X5 has the same internals as the X3, so it really is a matter as to if you like the styling. The results from the X5 and X3 should be the same. Sadly you can't convert a Trio to ground coffee.
There is nothing about the X3 that should wear out in such a short time, so unless you have let the case get damaged - there is no reason it can't be brought back to as new condition. All internal parts can more or less be found though alternative suppliers, Lelit and Ascaso models share many components.

An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390. Thank you, have a nice day.

Was expressing my opinion. I will buy a different model when I find one Thanks