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Posted on Dec 08, 2017

Game keeps kicking me off

Each time I go on castleville after awhile I get a blank screen with an exclamation mark and have to refresh, to get back to game .This has been going on for months and I am getting frustrated I can't get to visit neighbours or enjoy my game --please fix this as I have lost out on quests crowns and gifts!!!!!!

1 Related Answer

Anonymous

  • 7191 Answers
  • Posted on Apr 06, 2011

SOURCE: Hi i,m having trouble with

Hi,
Please let us know the web browser you are using (Internet Explorer / others)
If you are using Internet Explorer, kindly try a new browser such as Mozilla Firefox or Google Chrome.
You can download these from below links:
http://www.mozilla.com/en-US/firefox/firefox.html
http://www.google.com/chrome

If the problem persists, kindly contact Zynga Customer support via email by filling up this form:
http://support.zynga.com/CP_ContactUs?gameid=0
Hope this helps. Thanks for using FixYa.


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most people get trouble with zynga games all the time ,i know i do almost everyday,i would contact zynga and explain your situation,they are at most times good with helping game players,1 thing i would ask them as you are a good way into this game is if you open new acc will your level in castleville be keeped at what you are at now,good luck and happy gaming.
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