When i turn my psp on its works perfectly fine but when i put a game in it doesnt work.My music and everything else is fine.I had a look through everything and i found this thing in the "Game" and it was called "Certificate Utility" what is this?? and in the "Network" i found an "Online Instructions Manual" and "Remote Play" what are these?? How do i delete them if i have to and can some 1 please help me.
Online Instructions Manual"
and "Remote Play
These are all programs to help and verify ur psp, u cant delete them, and for ur umd , i had the same problem, simply enough all i did was backup my memory stick then do a complete reset, bringing all setings bak to how they were when i first bought the psp, funny enough it worked after that
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Hi Glenpark, Eithr the UMD or UMD laser is dirty. If it will play other UMD's the UMD is dirty. I think Gamestop has a device that helps broken and dirty UMD's. If it will not play any UMD, then you have a problem with your UMD laser. You can try to clean your laser lens. Use a Q-tip. Dampen, not soak, a Q-tip with a window cleaner. NOT Alcohol. Swab the lens thoroughly with the cleaner, then use the dry Q-tip to dry and polish the laser. Try hard to not leave any lint.
If you UMD still does not function, you need to send it back to SONY. Contact them at 1-800-345-7669. If you cant get them to fix it Contact The Playstation Clnic at [email protected].
Did yout try using the same UMD game your brother was using and see if the game format has anything to do with it? Since you upgraded, the UMD game may be old, and might not work with Version 3.71. It sounds like your PSP is working just fine other than that.